Redtail Ponds opened in 2015 as Northern Colorado’s first Permanent Supportive Housing (PSH) community. The community was designed using best practices from across the country to meet the housing needs of veterans and people with disabilities who have experienced homelessness. With a mix of one- and two-bedroom apartments, the community offers homes for a mix of incomes along with individualized support services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.