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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Kilgore, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Stopped in to get a drink. When the lady made it to the register I said glad morning with no response. Then I asked can I please order a large glamberry. No response. Sounded like she was asking what that drink was over the head set. A guy came up no acknowledgment. But he wasn’t there one working the counter. No total was given just a look. Waited for my drink and was given the wrong size. When working customer service you should have people skills and communicate and acknowledgement goes a long way.
MS
Marcia Shearouse
5 days ago
4.0
I was disappointed that they weren't selling their K-cups or any coffee by the pound.
AT
Anthony Trotter
Apr 23, 2026
1.0
Every time I come here there is a group of people in the corner booth played down and on phones. Then they get up and act upset that a customer came in. Today I waited in line and never got greeted. I never see management or anyone there that cares about service. New to area and super happy to see a Dunkin close but this place is terrible.
NS
Narvir Singh476
Apr 23, 2026
1.0
I had a really disappointing experience at this Dunkin' location. The cleanliness was concerning—the staff appeared unhygienic, with dirty clothing and visible pet hair on their shirts. It did not give a professional or sanitary impression.
On top of that, the coffee was not made properly and did not taste as expected. It seemed like there was a lack of basic training or attention to quality.
I hope management takes this feedback seriously and improves both hygiene standards and staff training.
CS
Cobalt Storm
Apr 12, 2026
1.0
We've been by this location several times at approximately 8am (not late in the morning!) and they always seem to be out of something. Today it was cheese and the food is just not great. My husband's kolaches were cold as if they were sitting in a refrigerator and we waited over 15 minutes to get our order. The attitudes of the servers tends to be that they don't want to be there, and we overheard them complaining about other customers. Really wish this was a better location as it would be the perfect stop on our way to town.
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