There are places you can come visit with a cross section of people at any time of the day and for numerous reasons. There is no right time to be there or right person to be there with. You can come be yourself. You can meet people you may have never had the opportunity to meet other than that one thing you have in common which is the place. We like to think of it as "A Great Place To Be," and we call it Higher Ground Coffee Company.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.