This profile is uncertified and using publicly sourced data
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Business Details
About
Bar & GrillDessert ShopIce Cream ShopRestaurantPasta ShopSandwich RestaurantSteak House
The OTG – It’s the place to be! Because we are committed to exceeding your expectations and providing you with a great dining experience. Here at the OTG we serve a broad range of the freshest quality steaks, chicken, pastas, and more! The Old Town Grill started in Tazewell, Tennessee in 2005, to bring quality food and service to the rural community. Since 2005 we have become the place to be in Northeast Tennessee. In 2011, we opened our second location in the big city of London, KY.
Location
Hours
Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 11:00 PM
Saturday11:00 AM - 11:00 PM
Sunday12:00 PM - 10:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.