Pizza Hut

Reviews

• PD

  Patrick Doherty

  2 days ago
  5.0
  Pizza hut has stepped their game up when it comes to the menu. Try a melt or even just some cheesy bread sticks if you want a snack. As for the atmosphere, you are chosing where to eat it, so dont make bad choices after making such a good one with this Pizza hut.
• AL

  A. Lewis

  Apr 12, 2026
  2.0
  4/9/2026 I ordered a pizza and cheese sticks online for pickup, expecting a quick and easy process. When I walked in, there was a man sitting at the front on his phone, completely disengaged. There was no greeting, no acknowledgment—nothing. Another employee came to the register and continued doing her tasks without even acknowledging that I was standing there. No “we’ll be right with you,” no eye contact—just silence. I finally had to speak up and say something, and only then was I asked if I was picking up an order. Even after confirming my name and the fact that I had already paid online, I was repeatedly told to “hold on,” while my food sat right there in plain sight. Meanwhile, the employee at the front stayed on his phone the entire time. The only positive part of this visit was a third employee who stepped in, greeted me politely, handed me my order, and showed basic customer service. Unfortunately, by that point, the damage was already done. To make matters worse, the food itself was just as disappointing—presentation looked fine, but everything was completely flavorless. Between the lack of professionalism, poor customer service, and subpar food, I will not be returning to this location. I live in Smyrna, but I would rather drive to La Vergne, Antioch, or Murfreesboro than come back here. This location seriously needs better management, better training, or both.
• JB

  Janet Britton

  Apr 3, 2026
  1.0
  Wouldn’t honor the book it club (when my app was glitching) when I’ve been in there before. Tried to make me pay $15 for those tiny pan pizza when I can get a large pizza for that size somewhere else. I won’t be back. Oh top of that I’m sure the old lady was in the back doing something fishy and didn’t wash her hands. Gross.
• GS

  Greg Short

  Jan 28, 2026
  4.0
  The pizza was ready right on time. Also, it was simply delicious.
• M7

  Megga 720

  Jan 21, 2026
  3.0
  Service has only been ok. With just “ok” personalities for customer service.. also, the wait time from my experience has always been awful! Its always such a long wait.

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