Today, I bought my groceries from your store in Smyrna, TN. While the cashier was scanning my items and bagging them I asked her to not bend my meat packages because I didn’t want them to bust. Plus, I did not plan on cooking the meat soon.
She seemed to not like that I asked her to not bend or break my packages. I could tell because she became more aggressive with other items such that I had to tell her to not toss another one of my items. After this statement, she did stop being aggressive with my items. However, I’m uncertain of what she may have been experiencing because prior to her scanning and basing my groceries we hadn’t made eye contact or spoken. She literally started aggressively scanning my groceries. Yes, I had several items, but I made sure to check out with the full-service cashier.
Whatever the case, busting, breaking, or tossing people’s groceries is highly unacceptable. I spent all most $169 on groceries in your location alone. I work too hard to walk out of store spending that kind of money on items I need to get home and find my items damaged. Please address this with cashier 0135. I’ll also be making a call to your store on tomorrow to address this with a manager.
IP
Ignacio Padilla
Apr 25, 2026
5.0
Friendly staff!
BB
Bernie Boettcher
Apr 22, 2026
5.0
I would like to thank Alex for a very well understanding register checkout experience as a floor manager I’m assuming. New person in checking out, Alex was attentive to the needs walking her through the process and addressing me as a New customer at the same time. Addressing coupons , registration, On Sale products for best customer savings. A breath of fresh air with a personality. Store was fully stocked, organized, clean. The paper Kiosk needs to go !
AS
andy snapp
Apr 3, 2026
3.0
Ok prices but the staff doesn't look you in the eyes or smile towards customers. Very depressing place to shop.
MD
Misty Dempsey
Mar 30, 2026
5.0
My favorite hometown grocery store. The last of the best. Always near, clean and orderly. Friendly staff that is rare these days. Actual employees that run registers. Not that do it yourself stuff. I appreciate the staff here and management should also. Great job y'all!
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