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Brand Certified

Arby's

4.1
(672 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
489 Sam Ridley Pkwy W, Smyrna, TN
37167, United States

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Reviews

4.1
672 reviews
5 stars
329
4 stars
183
3 stars
83
2 stars
34
1 star
43
  • SD
    Stacey Dawn
    Mar 10, 2026
    5.0
    I got the turkey bacon and ranch sandwich it was amazing
  • JJ
    Jay Jerome
    Mar 9, 2026
    1.0
    Stopped in early on a Saturday with my daughter. Ordered a variety of things to prove to her that Arby's isn't as bad as everyone says. The restaurant was dead, and I believe we were the first customers of the day. The chicken tenders were dry, and rubbery. The beef on my beef and cheddar was dry, and tough. The fries, and fish sandwich were fresh, and delicious, but it appears as if they had leftover tenders, and beef from the previous day, and decided to feed it to us to save a buck. This location has saved a buck, and lost 2 customers for life.
  • TL
    Terrie LaMay
    Jul 29, 2025
    1.0
    I ordered Cheese bacon double burger combo over 14.00 for just this combo my total bill 26.08. The burger was raw. I called Arby’s and a manager named Vanessa kept telling no they cooked it medium well. I told her they did not I took a picture of the raw meat. Does salmonella ring a bell here. Vanessa wanted to argue about it. I told her I would bring the sandwich which is going to cost me more gas I’m 70 on a fixed income. I want to post the picture but this app doesn’t let me. Vanessa was not on duty when I got to Arby’s the manager on duty was Caniya I hope I spelled it correctly or Caniya. She was magnificent customer service she listen to me then fix the problem. I was a Shoneys manager for a long time. In the words of Ray Danner if your mommy want eat don’t serve it. Still rings true today. The other manager Vanessa needs a class in customer service.
  • LS
    Laurie Smith
    Jan 20, 2018
    3.0
    Not my favorite place kids love it
  • JJ
    Johnny
    May 5, 2017
    3.0
    Long wait for food

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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