McDonald's

Reviews

• JC

  James Cleveland

  3 days ago
  1.0
  Check your bag before leaving, especially if they are busy. After driving home my order was totally wrong. Took the food back for a refund. These workers need proper training
• TT

  tifjoflo

  4 days ago
  1.0
  Every time we come to this location ther is always a wait for food in the drive thru. Like over 20 minutes. That's a wait for a nice restaurant. Then it felt like our fault and the manager was not gracious but hurried and brisk.
• DG

  David Gibson

  May 7, 2026
  1.0
  worst McDonald's ever. not 24/7 and if they are open they are very very slow. Today they made me cancel my online order while 3 employees stood out front. I asked why and an employee said, "honestly im not sure how this store is ran anymore."
• DS

  Daniel Saldierna

  Apr 30, 2026
  1.0
  I made an order on the app to the location at 2:15 a.m. This location stated that they are opened until 3:59 a.m. When I arrived they refused to fulfill my order due to them being closed. I was expecting food that I paid for but got nothing. I’d appreciate if the company could report closing on these apps that way people don’t waste their money, time, & gas and come out empty handed. That is unacceptable.
• AC

  Ash Cazares

  Apr 19, 2026
  2.0
  I always order the same drink. Large caramel iced coffee with extra caramel. And as ALWAYS I am charged for the coffee AND the extra caramel. But its hit or miss if they actually give you ANY caramel. A little drizzle on the cup to make up for the fact that they put zero syrup in my drink is ridiculous, especially since they charge extra for the extra syrup. Maybe if I wasn't charged for it I would not have an issue. But it's not that hard if you are out of caramel syrup for drinks to just say you are out, even if you are too lazy to open a new box and put in the pump and all that and you're running behind and you tell me you're out of the flavor I wouldn't be mad. You could just offer me the vanilla or mocha syrup and I'd gladly take one. Both Shelbyville locations have this problem. Just be honest or say you are out, instead of charging me for something I am not getting.

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