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McDonald's

3.3
(1,764 reviews)

Business Details

763 Madison St, Shelbyville, TN
37160, United States
(931) 684-3099
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
763 Madison St, Shelbyville, TN
37160, United States

Hours

Monday4:30 AM - 11:00 PM
Tuesday4:30 AM - 11:00 PM
Wednesday4:30 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 763 Madison St in Shelbyville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
1,764 reviews
5 stars
570
4 stars
355
3 stars
303
2 stars
149
1 star
387
  • MS
    Mike Steele
    Sep 29, 2026
    1.0
    Worst experience possible. Tried to do drive thru and it took over 25 minutes for two steak bagels before I went inside to get my food. Watched other cars pull off without their food. Inside people were on their phones and just standing around with a line of cars waiting. Will not stop by the Shelbyville store again.
  • MB
    Montana Burrahm
    Sep 22, 2026
    1.0
    Put in mobile order that said it was ready 10 minutes after. Currently been waiting inside for 35 minutes. No one has helped anyone at the counter, they don’t even look our direction. Every customer I’ve seen inside has brought their order back to the counter because something was wrong.
  • MA
    Marvin Adams
    Sep 21, 2026
    1.0
    I’m sorry but it shouldn’t take 30 minutes to get our food no other McDonald’s is slower at getting food out and has the most clients come by but even when they don’t have much people they are slow at getting food out
  • SB
    Susan Bennet
    Sep 12, 2026
    1.0
    Ordered an ice cream and received the smallest portion ever of ice cream. Lady didn’t even seem to care and when I was the drive thru they took 5 minutes to even answer me. They were so quiet couldn’t even hear them. Not the first time I had an issue with this McDonald’s in particular because I once ordered 10 nuggets and received 8 nuggets. It’s as if they’re telling me I need to go on a diet and eat less. Also, atmosphere looks really dirty and old
  • RB
    randi blackstock
    Sep 12, 2026
    1.0
    I came for supper last night and then breakfast this morning thinking my experience from last night was a fluke. Food was about liken usual, but both visits I stood at the counter for over 5 mins waiting for someone to take my order before giving up and using the kiosk. The soap dispenser wasn't working last night and again at 10 am today still not working. Also when I used the kiosk to order, it was out of paper so couldn't print my receipt with my order number...... staff walked past many customers who were waiting with questions with no acknowledgment. Worst location I've ever visited.

Brand Certified Facts from McDonald's

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Certified October 11, 2026Yext Knowledge Graph
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