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Brand Certified

Arby's

3.8
(776 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • LunchAvailable

Location

Arby's
103 Madison St, Shelbyville, TN
37160, United States

Hours

Monday9:30 AM - 11:00 PM
Tuesday9:30 AM - 11:00 PM
Wednesday9:30 AM - 11:00 PM
Thursday9:30 AM - 11:00 PM
Friday9:30 AM - 12:00 AM
Saturday9:30 AM - 12:00 AM
Sunday9:30 AM - 11:00 PM

Reviews

3.8
776 reviews
5 stars
344
4 stars
195
3 stars
94
2 stars
45
1 star
98
  • RM
    R. Mock
    May 11, 2026
    3.0
    The quality of food at this location has taken a deep dive the past few few years. I hadn’t been for a year, maybe, and doubt I’ll ever return. Let’s call my dinner tonight Macaroni Surprise with Dried out Brisket. Surprise if you managed to find macaroni in the bowl. When you did, it definitely wasn’t creamy and it was VERY salty. The brisket was dried out, horribly tough and the edges were burned and sharp. I couldn’t even get my cats to eat it. It went into the garbage. Three points because the chocolate shake was very good and I was impressed with the young man at the window.
  • ER
    Ellisyn Van Roekel
    Apr 17, 2026
    5.0
    I love this place!! I got their chicken macaroni bowl and it was amazing!! The cheese coated your mouth and was soo cheesy! I know it isn't healthy but SOO WORTH THE CALORIES!! Definitely try it sometime!!
  • KJ
    Ketric Johnson
    Apr 2, 2026
    1.0
    “I visited this Arby’s and the whole experience was frustrating from start to finish. My order was incorrect, and when I asked for a refund, the manager had a hard time handling it, which made the situation feel even more unprofessional. The way everything was handled left me feeling like customer service just wasn’t a priority during my visit. After that shady experience, I’m probably not returning to this location anytime soon.”
  • DM
    Danny Moore
    Mar 20, 2026
    5.0
    We visited for lunch on Thursday March 19, 2026 just a few minutes after noon and ordered in. The food came fast. It was hot and fresh. Even the milkshake machine was working and was quite a good shake. Everything was clean and there were plenty of sitting tables. My wife and I enjoyed Arby's for the first time in several years. The restrooms were clean but the urinal in the men's room was broken and not flushing. Overall a nice experience and good bang for the buck!
  • RM
    Ron Mcdaniel
    Mar 16, 2026
    1.0
    Potatoe cakes were dark brown, the beef qnd cheddar literally had a coun size spot of cheddar and they forgot the drink it was a combo ordered thru door dash never get Arbys thru doordash the lady at restaurant didnt care said it was a doordash problem i said the quality of food? I heard her say Oh my God this is sad for $30 do better

Brand Certified Facts from Arby's

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Certified May 17, 2026Yext Knowledge Graph
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