Whataburger

Reviews

• XF

  Xan Flink

  Aug 10, 2026
  5.0
  Such great service at the drive through!! Draven was so helpful and kind. We were visiting from out of town, it was late, kids were tired and hungry. Draven was patient and kind and helped us place our order. It’s so nice seeing and working with real people and not kiosks and AI. The young man that gave us our food after we paid was also so kind. He even chased down the car in front of his, halfway through the parking lot, because they had driven off without part of their order. What a great business and complements to the leadership you have a great team!!!
• DO

  Denis Ogle

  Aug 2, 2026
  5.0
  Great burger...service was fantastic. After ordering in the drive thru line it occured to me that my vehicle has been smelling like gas while idling. I informed the young man who I ordered from whose name was Ivan. Told him I needed to park and pick up my order inside. He took the time to go inside with me and inform the kitchen that I would be picking up inside. It was crazy busy inside. I figured my order would get lost in the shuffle. Most fast food joints can't get an order correct anyway. This place is not your ordinary fast food joint evidently. Before my food was ready Ivan came back inside.picked up my order from the kitchen, got my drink and asked if I needed anything else. I told him no and he thanked me for stopping in and asked me to come back soon. In a world where customer service is mostly a memory this place and the young man who took my order stand apart. 6 out of 5 stars. Kudos to Ivan for exceeding my expectations!
• CH

  ci hz

  Aug 2, 2026
  2.0
  This was my first time there. It will be the last. It was so cold inside that many people had coats and blankets on!!! I had goosebumps on my legs and I had to put a jacket on. I asked about why it was so incredibly cold and was told they had no control of the temperature. My fries were actually cold by the time I got to eat them. The wait was long and there were people waiting next to counter for their food, so you didn’t know if it was ok to go order. The kids who were taking orders were not that knowledgeable about the food. And they didn’t go over your order to make sure it was right. I was very disappointed.
• JJ

  Jillian Johnson

  Jul 29, 2026
  2.0
  Service was horrible the red hair cashier was running to the food makings area talking to co workers and not at the front…with a line out the door and 4 people in the front waiting for their food it took me 20 minutes to get my food while others that ordered before me got their food…it was a family of 8 while just me and my boyfriend got two burgers and fries my friend never got the option to get cheese and the cashier didn’t give him his drink cup one of the cashiers in the front disappeared into the bathroom and didn’t come back to her her co workers the manager seemed like he didn’t care at all about their service in his restaurant when I tried to speak to him he dismissed me and walked away also the restaurant was also freezing cold to the point where everyone that came in was shivering and chattering their teeth because it was so cold none of the employees cared about service whatsoever and when I left they had 4 other employees standing outside smoking while the entire restaurant was packed the soda area was also filthy and most of the sodas were out and only tasted like carbonated water that’s whispering the flavor form the other room. 0/10 experience this ruined my day and experience with whataburger…
• BM

  Becky M

  Jul 27, 2026
  1.0
  I tried to love it 3 times. As a prior Texas resident I was ELATED when we came to Tennessee and saw a Whataburger! The first time it was ok not Texas standard whataburger but still made me happy. The second time the food was cold took FOREVER and they forgot our signature gravy for our chicken strips. Went to get it and they gave us the saddest little spittle of gravy in a cup I have ever seen. But we didn't leave a bad review thinking it was just a bad whataburger day. Now visit 3 the chicken strips aren't even crispy we again didn't get out gravy and when we got it, it was 1/4 of the tiny cup full but only after waiting long enough in the freezing cold that the food is now also cold. I'm sad to say we won't ever come back to a Whataburger if this is the new standard. Service is slow as molasses, food is mid and gravy is empty 😭