Joe's Crab Shack

Reviews

• BB

  Brian Burkett

  1 day ago
  1.0
  Took my wife here for mother's day. This is what we got for $59.00?? You used to get at least 2 full clusters and it was $20.00 Cheaper???? Now you get one small cluster and a few scraps. This is Unacceptable, THIS ISN'T RUSSIA !! Spoke to the Manager and they said they go by weight, ..................I wonder how many "GRAMS" they are using? If we don't complain, They won't fix it.
• DH

  diana healy

  4 days ago
  5.0
  Christine was absolutely amazing! Kind & compassionate, she exudes happiness with everyone she interacts with. We came to celebrate our friend’s birthday, and she helped make it memorable. The food and beverages were also top notch levels of delicious
• MR

  Mariela Ramirez

  May 8, 2026
  5.0
  We had the luxury of having Charla as our waitress She was one of the best waitresses I ever had, And I can tell you, my water was never even close to empty. Our trash bin was kept clean for us at all times and her comedy at the table made for a great talking .10 out of 10 would recommend to everybody.
• JG

  Jeweldora Graham

  May 4, 2026
  1.0
  Absolutely a horrible experience. We had a party of 8 and so much went wrong. We had a to go order that was brought out to the table before our food even arrived. Waitress could not get anything right. Food was horrible. We had three of the 8 meals that were awful. One of them was the wrong food to begin with. He chose to keep it to not make a fuss , but it was horrible. I don't eat seafood and ordered chicken tenders. How do you mess up tenders? The6bfigut3d it out. They were horrible. The best thing on my plate were the hushpuppies. And why did I keep getting unsweetened tea when I ordered sweet tea. I just didn't bother to ask for another. Save your money and go someplace else.
• CS

  Craig Schrock

  May 3, 2026
  1.0
  Joe’s in tourist trap city was exactly what I expected, and not in a good way. From the moment you walk in, the music is so loud you can’t even have a conversation, and it stays that way the entire meal. The food was disappointing across the board, wilted lettuce, dry salmon, and even the drinks had a metallic taste. Seeing food sit on holding trays didn’t help confidence either. The server was fine, but nothing could make up for the rest. What really pushed it over the edge was being interrupted during the meal to buy a photo “to capture the moment”, for a fee. After a $20 Caesar salad that wasn’t even edible, that felt like a bit much. This was supposed to be a special dinner for our parents’ 40th anniversary. My dad had great memories of this place from another location, so it was a real letdown. Honestly, you’re better off heading to Knoxville—there are plenty of genuinely good spots there. Let the tourists have this one.

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