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McDonald's

3.3
(1303 reviews)

Business Details

1106 North Gateway Ave, Rockwood, TN
37854, United States
(865) 328-1140
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1106 North Gateway Ave, Rockwood, TN
37854, United States

Hours

Monday5:30 AM - 11:00 PM
Tuesday5:30 AM - 11:00 PM
Wednesday5:30 AM - 11:00 PM
Thursday5:30 AM - 11:00 PM
Friday5:30 AM - 11:00 PM
Saturday5:30 AM - 11:00 PM
Sunday5:30 AM - 11:00 PM

Reviews

3.3
1,303 reviews
5 stars
391
4 stars
256
3 stars
256
2 stars
126
1 star
274
  • NN
    NICK
    May 3, 2026
    1.0
    This is the worst mcdonalds ever. Its close to my house so most of the time I drive up to harriman to avoid it. They mess up your order every time. Bunch of kids running the place it looks like a playground in the back.
  • GK
    George Kitts
    Apr 27, 2026
    1.0
    Thay were slow the food was not good
  • MS
    michael smith
    Apr 25, 2026
    1.0
    Received our food and the fries and nuggets were good. The Quarter Pounder had mold on top of the bun 🤢. Also saw employee come out of the bathroom without washing hands. After that we walked out and left without a burger. Wasn't in the mood after the nastiness. No napkins in our bags also. Everything is behind the counter so if you need anything go beg for it.
  • GT
    Gary Thornsbury
    Apr 19, 2026
    2.0
    Dry bread, to much sauce. Looked like some child that didn't care made the sandwich, messy. Do they care, no!
  • ED
    Ester Douglas
    Apr 10, 2026
    1.0
    Formal Formal Complaint / Review Subject: Formal Grievance Regarding Service Inefficiency, Financial Inaccuracy, and Product Quality I am writing to formally express my profound dissatisfaction with the service experienced at this establishment. My visit was characterized by significant systemic delays and clerical errors that resulted in a highly substandard experience. Initially, I sought assistance at the counter; however, due to a complete lack of staff presence, I was forced to utilize the digital kiosk. Despite this, I was still required to wait approximately ten minutes before a staff member arrived to process my cash payment. Following this, there was an additional twenty-minute latency period before my order—a small coffee, a McGriddle, and a McMuffin—was fulfilled. Upon receipt, the entirety of the order was cold, rendering it essentially inedible. Furthermore, I discovered a significant discrepancy regarding the financial transaction. Although I provided a $100 bill for payment, the receipt incorrectly reflects a $20 denomination. As someone who maintains meticulous records of my expenditures for budgeting and personal documentation, this lack of accuracy is unacceptable and complicates my financial tracking. In total, I spent over thirty minutes within the establishment for an experience that provided zero value. Given the excessive wait times, the poor quality of the food, and the administrative error on my receipt, I believe a full refund or appropriate compensation is warranted. I trust that management will address these lapses in protocol to prevent future occurrences.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location in Rockwood, TN?

This McDonald's is open from 5:30 AM to 11:00 PM every day of the week.

When is the drive-thru service available at this McDonald's?

The drive-thru is open daily from 5:30 AM until midnight (12:00 AM).

Brand Certified Facts from McDonald's

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Certified May 17, 2026Yext Knowledge Graph
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