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McDonald's

3.3
(1,322 reviews)

Business Details

1106 North Gateway Ave, Rockwood, TN
37854, United States
(865) 328-1140
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1106 North Gateway Ave, Rockwood, TN
37854, United States

Hours

Monday5:30 AM - 11:00 PM
Tuesday5:30 AM - 11:00 PM
Wednesday5:30 AM - 11:00 PM
Thursday5:30 AM - 11:00 PM
Friday5:30 AM - 11:00 PM
Saturday5:30 AM - 11:00 PM
Sunday5:30 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1106 North Gateway Ave in Rockwood, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
1,322 reviews
5 stars
394
4 stars
257
3 stars
256
2 stars
132
1 star
283
  • JL
    Joshua Lopez
    Oct 29, 2026
    1.0
    Our experience was absolutely awful, and all over a cup of ice. We paid over $1.60 for a large cup of ice, only to receive a cup that was barely half full. When we politely asked for more, the employee at the window rolled their eyes and told us they couldn’t give us any more because they were only allowed to dispense a certain amount of ice. We explained that we had paid for a large cup and needed more ice, especially since the ice we received appeared dirty. They rolled their eyes again and then told us it would cost another $1.60. We were okay with paying for another cup not to mention you can get two full bags of ice for $3.00 but we didn’t want to be wasteful since we were on our way to a field trip for our kids. Someone inside eventually yelled to just give us the ice, and the employee proceeded to scoop two cups of ice for us. This made it clear that the previous explanation about the ice allowance was questionable at best. The entire interaction was unnecessary, unprofessional, and incredibly frustrating. We were treated with attitude and eye rolls multiple times over something as simple as a cup of ice. No customer should have to deal with that kind of disrespect over a reasonable request for something they already paid for. This was lesson we had to have with our kids about how not to treat people. I understand that employees have rules to follow, but there is absolutely no excuse for being rude to customers. This experience was disappointing, and I hope management takes the time to address both the customer service and the way employees handle situations like this.
  • AS
    Adrian Selvidge
    Oct 22, 2026
    2.0
    What is the point of posting your open hours if you are not going to be open. Dining room and drive to are posted to be open at 5:30 am. It is currently 5:48 a m and the lobby is still locked.
  • MH
    MacK Hughes
    Oct 11, 2026
    1.0
    Very unprofessional and very very slow took almost 20 minutes to get my food
  • BS
    brad smith
    Sep 25, 2026
    1.0
    The staff is great always nice and friendly management needs to enforce quality control as they’re the Most inconsistent McDonald’s I’ve ever been to, I drink unsweet tea every morning that’s my coffee. I go to McDonald’s get an unsweet tea 95% of the time I have to throw it away from this McDonald’s so I stopped going. It was sour because it’s been sitting around too long and not fresh brewed , For the workers knowledge when you serve ice tea and it’s cloudy it’s not any good it’s soured I would say 28 out of 30 times I had to throw away my drink or Just drink it but sometimes it was so sour i couldn’t even drink it. I work towards Sevierville in Knoxville so now I go to those McDonald’s because they’re always consistent. And have great quality control
  • SB
    Samantha Boles
    Sep 20, 2026
    2.0
    They always take forever and food is never really fresh anymore, already cold when I get it most of the time and some off them employees have a sour attitude and shouldn't be working In customer service if its that bad for them and this is all mostly evening shift and night shift morning shift food is amazing and the crew is awesome they have an amazing manager for morning shift that knows how to serve with respect and she knows how to get her employees to work lol

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location in Rockwood, TN?

This McDonald's is open from 5:30 AM to 11:00 PM every day of the week.

When is the drive-thru service available at this McDonald's?

The drive-thru is open daily from 5:30 AM until midnight (12:00 AM).

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified November 01, 2026Yext Knowledge Graph
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