Taco Bell

Reviews

• DB

  Damon Baker

  2 days ago
  1.0
  Terrible service, we came through the drive through at 10:17pm on May 18th, and the girl* at the window was extremely rude and it was just the worst service I have ever had and as a business owner there should be disciplinary actions involved!
• EG

  Emily Grace

  May 8, 2026
  1.0
  The night shift crew is HORRID. my food is always cold because they are too lazy to do there job right. My drink is always out of syrup. Every. Single. Time. Tonight was my final straw. Unmelted cheese on my quesadilla and my baja blast was clear. CLEAR... i mean use your brains people. You guys need better employees.
• CH

  Christopher Helton

  Apr 30, 2026
  1.0
  Tonight I was order 367, some tacos and a cantina bowl. They left off a taco and the entire bowl, didn’t notice it till my family and I drove all the way to Erwin. Called to request a refund on the card I used, had receipt in hand. Manager was rude telling me no refunds unless I bring the food and receipt in and prove I didn’t get it. Excuse me? It’s 8:30 and you just derailed my families dinner, now expecting me to make an hour journey for a 6$ refund… pretty disappointed in how they decided to handle this, and their care when putting orders together.
• HT

  Heather Thacker

  Apr 19, 2026
  1.0
  Now I can see why the reviews are so low here. It's most definitely the rude employees. Went last night around 10:30 with a friend to grab a bite. They took our order and then apparently forgot about it. When we brought up the fact we had been waiting for our food for over 20 minutes they acted like we were lying and upset they actually had to do their job and still failed because they forgot the drinks. No manners or teamwork insight.
• JP

  Justin Penland

  Apr 12, 2026
  5.0
  Brooke, I assume the manager was absolutely amazing! I mistakenly placed an order to a different restaurant and she saved the day by volunteering to make it at her location instead so we didn't have to drive to the other location. She saved us so much time and inconvenience due to my mistake. Just outstanding customer service. Will always visit this location thanks to Brooke!

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