Shoney's - Pigeon Forge North

Reviews

• KC

  Karen Clark

  1 day ago
  5.0
  We used to have a Shoneys where I lived in SC but it closed down. Every Sunday after church my family and I would eat at Shoneys, and I would get the French toast sticks, I miss those days. My husband and I come here for breakfast and I got the French toast sticks and they took me back to my childhood.
• HP

  hyesha perrett

  May 11, 2026
  5.0
  Shoney’s for the WIN…… food was Delicious plenty of good options very hot not lukewarm warm like other buffets ribs were wonderful not a fan of ribs on a buffet but these were really tasty and tender the salad bar had many fresh options and presented very well I think I will probably have dreams tonight about those hot tasty roll I don’t have anything bad to say about our experience at this location I could go on and on🤗oh dessert 🤗🤗🤗🤗Peach Cobbler Cheesecake amazing and last but not least the most enjoyable experience that was better than the food was our server AMANDA…….Top Teir gave amazing service very attentive even suggested items to try on the buffet raved about the cabbage soup and it did not disappoint 🤩Thanks Amanda keep up the good work and Shoney’s management you got it right
• TE

  Tony & Sharon Eubanks

  May 1, 2026
  5.0
  We were concerned when we pulled in due to the near empty parking lot since it was dinner time. But the food was very good and the service was attentive. The sitting was pleasant and very clean, but please change the music. So if you are wondering should you try it? My answer is Yes definitely.
• AS

  Amy Snyder

  Apr 27, 2026
  5.0
  My mom and I come down every year for our conference, and Shoney’s is always one of our go to stops because it’s usually the most affordable meal we can find. The restaurant was clean and everything was about what you’d expect from Shoney’s in the best way. I’ve had weight loss surgery, so I carry a card requesting child sized portions or children’s pricing when possible. Shoney’s has never argued with me about it, and they always give me the children’s price for the buffet, which I really appreciate. The buffet works great for me because my stomach can be unpredictable — some foods sit fine one day and make me sick the next — so being able to take small portions is a lifesaver. They also have cream style corn, which for some reason is one of the few foods I can always eat without getting sick. It’s wonderful to have something safe and comforting every time we visit. We visited this Shoney’s during the lunch rush, and even though it was clearly a busy time, our waitress Ashley was wonderful. She was friendly, patient, and pleasant the entire time — especially impressive considering she had probably just dealt with a crowd of not so pleasant customers before us. The food was very good. I got the corn (of course), and they also had baked fish on the buffet, which was a nice surprise. The cashier was pleasant as well, and everyone we interacted with had a smile on their face. It made the whole experience feel warm and welcoming. Overall, this location gave us a genuinely good visit — great service from Ashley, good food, and a kind staff all around.
• WS

  Wanda Sears-Massey

  Apr 26, 2026
  1.0
  I was very disappointed. It wasnt the Shoneys that I remember. Our waitress Christy was very inattentive. We had the food bar and arrived around 2:30. She said they just started the lunch buffet. At 2:30??? I asked for sweet tea with lemon. She never told me they didnt offer lemon. I've never heard of this and was quite shocked. Somehow a white squeeze filled with a liquid appeared at our table without introduction. Bryan, who works in the back I think, explained that they dont offer lemons for some odd reason. We noticed we didnt have any silverware so my husband tried to find Christy. He found her and she was leaned up against the cabinet in the back laughing with 3 other servers. He gave up and here was good old Bryan again to save the day! I went to the bar and tried the chicken fingers that were hard as a rock and tasteless. I tossed them on the table. I didnt even want it on my plate. Bryan came and told me he dropped some fresh ones in the frier for me as he wanted us to have fresh food. We stacked our used plates at the end of the table. Went back to the bar, came back and my silverware was gone. She took mine but left my husbands. Im like thats it. Bryan brought me new silverware. She was still playing Miss Congeniality in the back. This manager needs to pay better attention to his staff. No wonder there was only 2 more couples in there at that time. When we were preparing to leave I asked Bryan if we can cash out with him and he get credit for the sale. He said sure. She FINALLY came to the table wanting to know if we needed anything, more tea, coke etc. Where was she the last 45 minutes when we needed her??? She saw the ten dollar bill on the table and probably figured it was her tip. It would have been had she been an attentive server but I gave it to Bryan who was a far better effective and friendly server than she was. She needs more training in customer service. The manager needs more training in being an effective manager and watching his people. Be better folks. Bryan you are a great example of an employee with exemplary customer service. Maybe you would be a fine manager/trainer. Keep up the good work.

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