Pizza Hut

Reviews

• PP

  Phoenix

  2 days ago
  1.0
  Would not go there again..was just on vacation. Figured all pizza huts are the same..1 person running the whole shift. 11am. 11-16-2026.. pidgeon forge TN..pizza had no flavor so bland. No pizza sause..no waitresses had to run around getting orders & items on your own pick up meals..No condiments anywhere except pepper. Employee said they didn't belive in salt..?????..Asked for deep dish pan pizza got some paper flat something on a board..so after eating 2nd piece of pizza rest was cold..no covers for chikn Alfredo. Had to put left overs in a box..discussting. we were only customers..took 25 minutes to get meal. When I asked for pizza box for left overs was given 3 dirty used boxes in a row..discussting ..
• RC

  Rachael Clatterbuck

  May 12, 2026
  5.0
  We had such a great experience at Pizza Hut in Pigeon Forge! The pizza came out super fast, fresh, and piping hot. Everything tasted amazing, and you could tell the staff really cared about making sure customers had a good experience. Otto and Melanie were both incredibly kind, friendly, and hardworking. They made us feel welcome from the moment we walked in. It’s not every day you get great food and great customer service, but this location absolutely delivered on both. We’ll definitely be coming back!
• VH

  Valerie Headrick

  May 3, 2026
  1.0
  Don't go there if you're trying to get through the door with a wheelchair. It's nearly impossible and the employees just stand there and stare at you. No one bothers to get up and try to help you. It's ridiculous. We just left.
• RS

  Rachel Saucer

  Apr 30, 2026
  1.0
  We ordered a personal pan pizza, breadsticks and Cinnabon mini rolls. The pizza was delivered 20 minutes after the estimated time and was lukewarm warm. I reheated the pizza in the microwave, but found the dough to be raw after eating a piece. The Cinnabon rolls were not properly prepared. Rather than being evenly drizzled, all of the icing had been dumped in a single clump in the center of the box, where it pooled and separated to a liquified mess. The breadsticks were the only thing that was edible in the order. Highly disappointing waste of money.
• CE

  Chad Engelke

  Apr 19, 2026
  1.0
  We ordered our food at 9 pm was quoted 45-50 minutes for delivery. Once ordered the time kept changing. It was finally delivered at 10:50. An hour late. It was delivered by doordash instead of pizza hut delivery driver. This was never explained prior to ordering. Then when we got the pizzas they were horrible! In fact my teenagers did not finish the pizza because they tasted so bad. This is the worst experience I have ever had at a pizza hut. I did call the store. All I got is it wasn't their fault. They blamed it on the events around town or doordash. Sound as if this store was not prepared for the influx of people. They offered to make a free pizza if I wanted to go get. Hard to do when I am with a group that rode a charter bus which why I needed delivery to the hotel in the first place. Others in our group ordered from a different pizza place and got their order in 20-25 minutes so I feel this store just makes excuses.

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