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McDonald's

3.5
(5,178 reviews)

Business Details

3570 Parkway, Pigeon Forge, TN
37863, United States
(865) 453-9351
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3570 Parkway, Pigeon Forge, TN
37863, United States

Hours

Monday4:00 AM - 11:00 PM
Tuesday4:00 AM - 11:00 PM
Wednesday4:00 AM - 11:00 PM
Thursday4:00 AM - 11:00 PM
Friday4:00 AM - 11:00 PM
Saturday4:00 AM - 11:00 PM
Sunday4:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 3570 Parkway in Pigeon Forge, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
5,178 reviews
5 stars
1,782
4 stars
1,083
3 stars
985
2 stars
457
1 star
871
  • TH
    Triple Hit
    5 days ago
    2.0
    This is a huge McDonald's and likely does tons of business. Not sure why management had the quietest speaking and unfriendliest person running the register. He was not interested in any customwe interaction. He couldn't answer any questions about their specials. I had to prove to him the iced coffee was a special price when the advertisement rolled back around on their board. Not sure why the customer side of the register was covered with posters but that was annoying and I couldn't see the prices as he rang up items. I believe it is a tactic to get people to spend more money. It might work for some or most but I think it's deceitful and I don't appreciate it. People are on vacation and chose to visit your establishment. Keep up these tactics and you could be skipped all together.
  • LL
    Lilbit
    5 days ago
    1.0
    Food was cold and they call your food order out not your number. Could not hear them when calling order out. They need to do a better job. Bit you don't expect anything good with McDonald's
  • CF
    Cleverson Faria
    Jun 28, 2026
    2.0
    This is probably the worst McD that I have ever been to. My family went there for the first time on Friday (06/26/26) about 2pm. The staff wasn't friendly at all. We bought 4 meals in that promotion with the world cup. Theeir kiosk wasn't accepted out table number even though the table number was correct. and when we received our meals, where's the world cup cups? I had to return there to ask for and they were nasty. At the end I return to refill and again, wasn't nice and they took like 5 minutes with my cup to refill it. Well, tonight (6/28/26) about 10pmwe decided to return there and give them another change. What a deception! I made my order at the drive thru and after I started my order, the lady ask me to waiting a little bit and about five minutes later she returns to finish the order. To pay, she open the window and closed after 5 seconds and reopened about 3 minutes. She ask me if I wants my receipt and I said yes, she gave me it in a terrible way, very weird. After I received my order, I just decided to go home because looks like ok, but wasn't. I ordered a double quarter pounder without onion meal and when I checked my sandwich it was a simple cheeseburger. Well... Something is very bad in this McDonald' and do not recommend at all this place here!
  • NS
    Nicole Stoops
    Jun 23, 2026
    1.0
    This is the 3rd time my family and I have been to this location and received bad service. The first two times we went it took forever to get help (and there WAS help because the manager would stare at us and just stand there) and then receive mediocre food. This time we walked in. It was not busy at all. The customers ahead of us in line left due to no cashier help despite employees seeing them standing there. I got to the register and TWO different managers saw us standing there. They didn't smile. They didn't offer to help us. They just STARED. And they are not friendly. Everyone is always so miserable and hateful like you are inconveniencing them by even being there. The female manager is straight hateful and talks about you in Spanish. I am bilingual so I understood her very clearly. We will not be back. Do not go here.
  • CC
    Craig
    Jun 22, 2026
    1.0
    3rd trip through drive thru here in 13 months, I keep giving them opportunities to improve, and it's always breakfast for me with the Big Breakfast with hotcakes. Anyway, I've been shortened my hash browns all three times and this past time I went inside to collect my missing hash browns and noticed over a dozen sitting under headlamp, so obviously it was stale. My pancakes were similar to bread sitting out to air dry as well, so this was my final trip here! Wears Valley location has been spot on with freshness and cheaper prices, so now everyone is informed

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Pigeon Forge, TN?

McDonald's in Pigeon Forge is open daily from 4:00 AM to 11:00 PM.

Is delivery available from McDonald's at 3570 Parkway?

Yes, delivery is available daily from 6:00 AM to 11:00 PM, with extended service until 11:59 PM on Fridays.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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