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Five Guys

4.4
(2,588 reviews)

Business Details

2526 Parkway, Pigeon Forge, TN
37863, United States
(865) 453-1445
https://restaurants.fiveguys.com/2526-parkway

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2526 Parkway in Pigeon Forge is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2526 Parkway, Pigeon Forge, TN
37863, United States

Hours

Monday10:30 AM - 11:00 PM
Tuesday10:30 AM - 11:00 PM
Wednesday10:30 AM - 11:00 PM
Thursday10:30 AM - 11:00 PM
Friday10:30 AM - 11:00 PM
Saturday10:30 AM - 11:00 PM
Sunday10:30 AM - 11:00 PM

Menu

1 menu · 19 items

Explore offerings from Five Guys on 2526 Parkway in Pigeon Forge, with popular main menu available at this location.

US Menu

19 items

Products & Services

1 list · 8 items

Services

8 items

Dine-In

Enjoy hand-cut fries and fresh, never frozen burgers made to order in our restaurant.

Takeout / Carryout

Order your Five Guys favorites at the counter and take them to go – hot, fresh and ready when you are.

Curbside Pickup

Skip the wait! Select locations bring your order directly to your car (check availability at your local Five Guys).

Delivery

Get Five Guys delivered fast through DoorDash, Uber Eats, Grubhub and other partner services at most locations.

Online Ordering

Order directly from our website or Five Guys app for limited-time offers, the best prices and to save your favorites!

Catering

Make everyone happy with Five Guys catering – fresh burgers, hand-cut fries and all the fixings (availability varies by location).

Gift Cards

Give the gift of Five Guys! Physical or digital gift cards available.

Mobile App Ordering

Download the Five Guys app for easy ordering, exclusive offers and your favorites exactly how you like them.

Reviews

4.4
2,588 reviews
5 stars
1,660
4 stars
530
3 stars
209
2 stars
83
1 star
106
  • BB
    Burlington
    3 days ago
    1.0
    Not sure how a restaurant manages to run out of ketchup, pickles, and cheese, but here we are. We waited 20 minutes for cheese that was supposedly “on the way,” only for it to never show up. Then we ordered our food and discovered they didn’t have ketchup either. Apparently, they were also out of their regular pickles and decided to replace them with some off-brand sweet pickles without bothering to tell anyone. If you’re going to substitute ingredients, the least you can do is let customers know. It’s pretty hard to enjoy a meal when the restaurant can’t provide the basics. Poor communication, poor execution, and an overall disappointing experience.
  • FF
    Faith & Freedom
    3 days ago
    1.0
    Pretty disappointing experience. We waited 20 minutes for the cheese we were told was “on the way,” but it never showed up. Then we ordered our food only to find out they didn’t have ketchup. To make matters worse, they were also out of their regular pickles and substituted some off-brand sweet pickles without even telling customers. Running out of a few basic items is one thing, but failing to communicate that to customers and making substitutions without asking is unacceptable. Definitely not the experience we expected.
  • AW
    Anastasia Walden
    6 days ago
    5.0
    This location was very clean and welcoming. We waited a bit for our food, but it’s understandable when you realize everything they do is FRESH! I got the little bacon cheese burger and omg-it was so delicious! I got a small fry and the portion was massive! They were delicious and my tastebuds are super happy!
  • CC
    Candy
    Oct 8, 2026
    4.0
    The food was delicious but the lady at the counter that took our order wasn’t to friendly or welcoming to us it felt like we were an inconvenience for her and she was in a hurry for us to hurry up with ordering she cut us off verbally a few times repeating what we were saying but not getting it right. I can only ask if you could please wait until the order is verbally completed and then repeat the order back to the customer just to be sure the order is right that would make the process less confusing for your customers I didn’t understand because we were the only customers in the building and they didn’t close until 11:00 pm and it was only 7:30pm the guy in the back brought our order to us he was very nice and friendly.
  • AB
    Angela Buth
    Sep 23, 2026
    5.0
    Our food was hot and delicious, but what struck me most was the customer service. I came in trying to order a deal that was only on the app. The gal working the register was super patient with me, and walked me through how to order. She checked on me a few minutes later, and made sure I was able to complete my order, and then offered me a water while I was waiting. I'll come back again, because of how well I was treated.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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