Sonic Drive-In

Reviews

• AC

  Allison Clendenin

  Sep 12, 2026
  1.0
  0/10 would recommend. Extremely serious food allergy incident and very disappointing response from all management. I ordered two Sonic Blasts through the app. After taking a bite of one, I immediately realized there was peanut butter in it, even though I had not ordered peanut butter. I am anaphylactic to nuts, so this was an extremely serious and potentially life-threatening situation. I developed an itchy/swollen throat, blistering/swollen lips, and itching in my ears. I immediately contacted the store to report what had happened. Instead of taking the situation seriously, I was told that there was a place in the app to list allergies. I checked the app while on the phone and explained that there was no allergy section available to me. I asked to speak with a manager, and when I requested the manager’s name, I was refused. I was then hung up on. I called back and couldn’t get an answer. I eventually called from my fiancé’s phone, and that call was also hung up on. I subsequently spoke with a regional manager on July 22. He was much more professional and told me he would speak with the store manager and call me back with an update regarding what happened and what would be done to prevent this from happening again. I am still waiting for that call back. Mistakes can happen, but when a customer reports that they were served an allergen to which they are anaphylactic, the response should be immediate, serious, and focused on customer safety. Being hung up on when attempting to report a potentially life-threatening food allergy is unacceptable. I sincerely hope Sonic addresses how this happened and, more importantly, what is being done to make sure it doesn’t happen to another customer.
• VF

  Valorie Ford

  Sep 9, 2026
  5.0
  I bought a sweet tea. It was sweet as expected.
• SL

  Sheila Lemons

  Aug 11, 2026
  5.0
  Just pulled in for a quick bite. Trust Sonic to get my order right in a quick delivery time
• JT

  Jamie Tincher

  Jul 17, 2026
  2.0
  Didn't receive food I ordered. It was cold and I love less than 10 mins from the store. Asked for sauces got none of them. Ordered two rt 44 cokes and got only one. When my food was delivered the bag was open. My chilli cheese tot there was barely any chilli or cheese. Very very disappointed in this location. I will be using a different sonic from now on.
• MT

  Michele M. Thrun

  Jul 4, 2026
  5.0
  Sonic is the best place for great beverages. I am hoping some of the recently removed items come back 😁.