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Baskin-Robbins

3.8
(391 reviews)

Business Details

104 E Tulsa Rd, Oak Ridge, TN
37830, United States
(865) 535-8030

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 104 E Tulsa Rd, Oak Ridge, TN — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
104 E Tulsa Rd, Oak Ridge, TN
37830, United States

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM

Menu

1 menu · 189 items

Explore offerings from Baskin-Robbins on 104 E Tulsa Rd in Oak Ridge, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

189 items

Reviews

3.8
391 reviews
5 stars
206
4 stars
65
3 stars
33
2 stars
14
1 star
73
  • AS
    Angel Shah
    Jun 24, 2026
    5.0
    I have always loved Baskin Robbins, but this location has to be my favorite! The staff was so kind, welcoming, and genuinely cared about making our visit special. The owner himself was incredibly friendly and went out of his way to make sure my fiancé and I were taken care of. We have some dietary restrictions and he made sure it was what we needed and that we were happy with our order. They were very busy when we visited, but he still took the time to check on us and make sure everything was exactly how we wanted it. That level of customer service is rare and truly appreciated. The ice cream was delicious as always, but the outstanding hospitality is what will keep us coming back. Highly recommend this location!
  • EM
    Erika McFall
    Jun 21, 2026
    1.0
    First time going in this location in the last few years due to my last experience...the customer service skills of the teenagers they hire here are just sad. The store wasn't busy but steady. I went inside with my wife to get ice cream after a long day at work. The three girls at the front just stared at us like we didn't belong inside. No greetings no "welcome in" We took a minute to order and felt rushed as they all stared. It was definitely "mean girl" status. As I was paying all three of them gathered around the 1 register and stared at us until we left. No thank you no goodbye have a good day...just silence. I will not be coming back to this location. Giving 1 star for the ice cream...
  • DN
    D N
    Jun 14, 2026
    1.0
    Location closes 1hr earlier than posted hours on the weekend. Update business hours or stay open during posted hours.
  • MH
    Matt Hinders
    May 24, 2026
    5.0
    The staff was super friendly, ice cream tasted great, and there was no waiting. When I asked my kids, if they like this place over dairy queen, they said hands down.....Yes.
  • BC
    Brandy Cox
    May 9, 2026
    3.0
    I only give a three star because me and my family goes to enjoy ice cream after every hot day of t-ball. But this time I went on May 9th at 6:30pm and my family was treated rudely by a teenager with pigtails and pink hoodie. She had the nerve to tell my son to stop touching the glass and told me to tell him not to smudge the glass. I understand to an extent but not how she said it. First off you don’t tell my kid what to do second off you can ask “me” nicely. So I smarted off and said “ya; don’t smudge the glass because it takes only 10 minutes to clean”. Which I normally don’t condone tit for tat but my mother bear kicked in after she bossed my 4 year old “kid” around. Would like for the manager to train teenagers on how to deal with kids considering kids love ice cream. They are learning. Thank you!

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

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