Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Nashville Subway® Restaurant at 4671 Trousdale Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Extremely poor customer service at this location. I arrived around 9 AM for a DoorDash pickup and was completely ignored while the manager finished making bread—no greeting, no acknowledgment. When she finally helped me, she argued with me about the correct pickup process and refused to provide the receipt needed to confirm the order.
When I pointed out the lack of basic customer service, she said what she was doing was “more important” than helping me. She also refused to give her name and prevented another employee from assisting.
Unprofessional, dismissive, and unacceptable behavior—especially from a manager. I won’t be spending my money here.
DC
Daniel Crandall
Apr 11, 2026
2.0
Friday lunch, I ordered a new sandwich and the lady preparing it rudely just says “no, we can’t customize that one.” And proceeds to put stuff on it that I didn’t want. Why would I go to Subway except to pick what I want on my sandwich? Huge FAIL, and the lady was a jerk about it… oh, and the sandwich was lousy too.
LL
L LV
Dec 10, 2025
1.0
The workers are simply rude. I went in today to get my mother and I sandwiches for lunch and no one was at the counter at 11:00 am. Worker finally came over after 4-5 mins and opened the cash register to open a roll of coins. No apology for the wait nor did she wash her hands after handling money. I asked for Italian herbs and cheese and was told they only had white bread. Started to explain the sandwiches and she popped off, "What are you wanting?" That was it for me. I simply turned around and walked out. I went somewhere else to grab us some lunch. I told my mother about it and she said she had gone in there one day and the workers were at a table and said they were closed because they were at lunch. What? I scanned the reviews and it seems everyone has the same issue. I get that these are independently owned but Subway needs to try and get their name off this place.
CW
Charlie Wood
May 14, 2024
1.0
Simply inexcusable. This must be the most poorly managed Subway in existence. If it were the last sandwich shop on Earth, I'd still avoid it and would tell others it isn't worth their time or money.
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