Sonic Drive-In

Reviews

• SS

  Summer Stiller

  Aug 24, 2026
  1.0
  My husband and I have consistently had terrible experiences at this Sonic, and we have finally decided to stop coming altogether. Nearly every visit, we wait 30–45 minutes for a single combo. On one occasion, we waited an hour for a drink and couldn’t even get someone to come outside to issue a refund. There were about six other guests on the patio waiting for help with similar issues. Their payment system also seems to constantly be down, which gives customers yet another reason not to come here. During my most recent visit, I watched three employees get out of a car, all apparently smoking, while cars were wrapped around the building. I have also seen employees smoking while taking out trash and sitting on counters using their phones. I work in the restaurant industry, so I understand staffing challenges and bad shifts, but this is a consistent lack of management and basic operating standards. Based on what I have repeatedly witnessed, I also have serious concerns about the cleanliness and food-safety practices at this location. I hope the owner realizes how much business they are losing by allowing this to continue. You are paying employees to drive guests away. After giving this location multiple chances, I would not recommend it to anyone.
• AS

  Angela Shankle

  Aug 19, 2026
  1.0
  Literally the worst Sonic I’ve ever visited. They’re just awful at their jobs, and they don’t care. This place shouldn’t even be in business. It’s so terrible. Your response is completely inadequate! I left yesterday without my food OR my money because I paid in the app.
• ET

  Elexus Tharpe

  Aug 15, 2026
  1.0
  We chose this location over Dickerson today. However we should have chosen Dickerson. Before our order was even taken we waited in line over 30 minutes. Four cars pulled out of line and left. The lady at the window was rude and cursing. Her tone was poor to say the least. When I said hello she said hold on not one moment please or anything professional. As I looked in through the window I saw that she was the only one up front. The bread was so hard you could play hockey with it. The tator tots and fries were all redropped! I worked at sonic 4 years of my life so I know redropped! Our shakes weren’t blended and dripping all on the outside of the cups! Then they acted like it was a problem when I wanted the issue fixed! And even ignored me at one point to where I had to stop a car hop. It’s sad! Ultimately we waited almost an hour total for our food. Then another hour to have it fixed .the lady at the window, she didn’t say have a good day I apologize nothing closed windows in our faces. We will not be back to this location . It makes me question management an awful experience!
• TV

  Tracie Vaughn

  Aug 14, 2026
  1.0
  By far the worst sonic experience ever. Arrived at 10am. Ordered a grilled cheese w bacon, a Jr double small fry and medium unsweetened tea. Had to repeat the grilled cheese at the end. Half an hour later, the burger , fries and tea arrived cold, and no grilled cheese. When we asked they told us we didn't have one and didn't pay for it. Then they insisted we didn't pay for it so we still had to pay for it if we wanted it. I then had to repeatedly tell them to forget it because I wasn't waiting another half hour for a cold sandwich. We were the only ones waiting after about 10 minutes. I usually give the benefit of the doubt and believe in being kind to wait staff, it was clear why they were not busy.This was Awful customer service, Chelsea needs some training.
• KH

  Kia Hank

  Aug 5, 2026
  1.0
  Please go through and gut the whole place! Start with the staff! The always have an attitude and rude LAZY if you don’t want to work, please go home don’t come to the window with an attitude. Even over the intercom! Don’t even say hello or nothing only reason I drive to this one is because they are open late I don’t know who the owner is but please get rid of everyone in there hire new people and pay them more if that’s what you need to do but this place is a disgrace. They are absolutely disgusting. Fries cold and brick hard every time I ask for fresh food, I am handed something that taste like it has been sitting not hot at all then get a worser attitude when you ask them to remake it like why not do it right the first time to avoid this? 🤮 and another thing the owner is 100% to blame the fish rots from the head. You see all of these reviews are terrible and you have yet to take action on this place. Maybe you are being greedy for money and not care about customers opinion but you ever think about you Could be making so much more money if you actually had staff who actually treated people, right?