Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Nashville off Charlotte Pike in The Overlook at Nashville West.
We were there for over an hour before receiving our food, and there was only one other table with in the restaurant. We arrived at the restaurant around an hour before closing. My Father got coconut shrimp instead of grilled, my son in laws steak was barely warm, and my Grandsons chicken had no mushrooms, and his fries were cold.
Not sure that we will back.
PC
Patsy Chance
4 days ago
1.0
The lights in the parking lot are ALL out! Yes, this is a very expensive repair, but one that is extremely important, if not for your guests, at least repair these for your employee’s safety. Every pole light, that is ridiculous. Okay, next the food was amazing. The server was very frazzled so we tried giving grace, but it got worse as the dining experience went on. My husband has a peanut allergy so we asked about nuts in a salad, he couldn’t tell us if there were any so he listed that my husband had a peanut allergy. Food arrived and mine did have some sort of nuts in it (not listed on the menu description ) although he still couldn’t tell us what kind, but showed me the ticket that he had listed my husband’s allergy, I’m grateful for that, but I’m not solely relying on that, after inspection, no nuts were in my husband’s meal so kudos for that. The next issue was that EVERYTHING was filthy. When we arrived at the booth, the seats were covered in leftovers and crumbs, upon opening TWO different sets of silverware, the napkins were disgusting, not stained, they were still filthy and unwashed, almost like they were just thrown into the dryer, but not washed. Knife- filthy and clearly not washed. Plates for bread arrived dirty. I’m honestly very surprised as every other Outback that we have went to have always been extremely clean, not this one. Very disheartened.
Above all, fix the security lights in the parking lot, it’s worth the expense for your employee’s and guest safety.
SC
Sally Carlson-Bancroft
6 days ago
1.0
I don’t remember when I’ve had such an awful dining experience. The service was slow. I finally got a glass of water midway through the meal. Dishes weren’t bussed; we moved them to the empty table next to ours. I asked for a spoon to help with eating my pasta - it never came. The seasoning was weird/off on most of our party’s food. Mine was so salty I couldn’t finish it - even if I had a spoon. Finally, the music was way too loud.
LF
Likes good food
6 days ago
3.0
Went here late afternoon for a very early dinner. I think I arrived at 3:15. My family was already seated and waiting on us to arrive. We sat down and the server came over to take our drink orders etc.. I asked for coffee and was told their coffee maker was broken so I ordered water. My brother in law said their blooming onion cutter was broken too. We ordered our meals and snacked on appetizers the family had ordered before we got there. When our meals were brought out my brother in laws was on a plate that had dried blood on it. He ordered the chopped steak medium. Mine and a friend’s were missing mashed potatoes. We were told they had to make them & they would be brought out as soon as they were ready. My brother in laws plate was taken back and they transferred everything to a clean plate. The friend and I finished our meals and while waiting on the check reminded the server that we hadn’t gotten our mashed potatoes or the bread we had requested. She apologized and went to get them. I had the Caesar salad with chopped steak and mashed potatoes although the mashed potatoes like I said were missing. It would’ve been nice to have them to go with my steak and gravy. We never did get the bread. Right as we were getting ready to leave we got the check and our mashed potatoes. The chopped steak was super salty. The service wasn’t bad, our meals were just incomplete. I don’t think we will return to this establishment anytime soon.
LP
L P
May 1, 2026
1.0
Every Thursday for months now we have been going to this Outback location for lunch. The food has Always been very good!! Not sure what happened yesterday. We always order the same food. My husband orders the sirloin and my daughter and I order the endless soup and salad. The potato soup was thicker than gravy!!! It was tasteless except for the burnt taste! We then ordered the French Onion and it was the WORST!!!!! Thick Thick Thick!!! It was not soup it was burnt brown gravy!!!!!My husbands steak was ordered medium and it came rare and tough as shoe leather!!!!!! The baked potato was so old it was not white it was brown with dried out skin and it was smothered in butter and sour cream to cover it up!!!!!!! And the worst part (believe it or not) was we arrived at 12:00 and it took forever to get this NASTY Disgusting Inedible food!! Even the waiter commented on how thick the soup was!!! So why serve it!! Never Ever going to this location again!!!!!! Shame on you Outback!!!!!!!
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours of Outback Steakhouse Nashville West?
Outback Steakhouse Nashville West is open daily from 11:00 AM. It closes at 10:00 PM Monday through Thursday, 11:00 PM on Friday and Saturday, and 9:00 PM on Sunday.
Does Outback Steakhouse Nashville West offer a happy hour?
Yes, there is a happy hour every day from 4:00 PM to 6:00 PM.
What types of meals are served at Outback Steakhouse Nashville West?
They serve lunch, dinner, and have a happy hour menu.
What are the pickup and delivery options available?
Outback Steakhouse Nashville West offers in-store pickup, curbside pickup, delivery including same-day and no-contact delivery.
Is Outback Steakhouse Nashville West a casual or formal dining place?
It has a casual dress code.
What payment methods are accepted at this location?
They accept American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
Where can I order food online from Outback Steakhouse Nashville West?
You can order food online at https://www.outback.com/order/menu/nashville-west
Are there gluten-free options available at Outback Steakhouse?
Yes, several gluten-free menu items are available. You can view them at https://www.outback.com/nutrition/gluten-free
What nearby places can I visit before or after dining at Outback Steakhouse Nashville West?
Nearby places include Starbucks for coffee, Chipotle Mexican Grill for quick Tex-Mex meals, Howard Johnson Nashville West hotel, and Target Store Nashville-West for shopping needs.
How can nearby locations help with transportation or convenience when visiting Outback Steakhouse?
Nearby establishments like The Exchange Network and Bitcoin ATM Teller Nashville offer ATM services, which can be useful for cash needs. Hotels like Howard Johnson Nashville West provide convenient lodging if you're visiting from out of town.
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