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McDonald's

3.1
(2,433 reviews)

Business Details

2311 Brick Church Pike, Nashville, TN
37206, United States
(615) 227-0995
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2311 Brick Church Pike, Nashville, TN
37206, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2311 Brick Church Pike in Nashville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.1
2,433 reviews
5 stars
700
4 stars
438
3 stars
415
2 stars
262
1 star
618
  • JP
    Jennifer Primero
    4 days ago
    1.0
    The my order was correct and everything but was highly dissatisfied with the quality of my food. It is insane that no hygienic protocols are being followed because I found a napkin/piece of parchment paper inside my hamburger… I was disgusted.
  • DC
    Danielle Counts
    Aug 15, 2026
    2.0
    Not sure how this happened....I only ordered a coke , no food.... but once I got to work a co worker noticed I had a McDonalds ketchup packet IN MY COKE! I try really hard not to piss people off... but this is a first. I do have a Pic of it!
  • BK
    Brian Kirk
    Aug 13, 2026
    2.0
    Ordered#3 Double Quarter Pounder large Fry large Coke Zero l,I got a cheeseburger and middle fry large tea wrong meal all together Fries laying sideways in the box not straight up and down Had to return to store to get the correct order,what happened to people actually caring about how the presentation of what they serve the customer The manager on duty corrected the meal that I did appreciate
  • LV
    Lexi Vandercook
    Aug 5, 2026
    1.0
    The absolute worst experience of my entire life. 40 minutes in store waiting for my food. The workers do not care, made me late for an appointment while my two year old was crying bc she was hungry. 40 MINUTES. WITH MANAGERS AND 12 EMPLOYEES LOOKING AT ME. I AM LIVID. AND OF COURSE CUSTOMER SERVICE DOES NOT CARE.
  • BR
    Brandon Rascoe
    Jul 23, 2026
    1.0
    I placed and paid for a mobile order before arriving. After waiting nearly 15 minutes in an unnecessarily long drive-thru line (which seems to be the norm at this location), I gave my mobile order code to the employee. When I got to the window, I was told my order hadn’t been confirmed in their system because the employee failed to process it correctly. Instead of acknowledging their mistake, I was told my order “didn’t go through” and that I would have to pay for it again. Why would I pay twice for food I’ve already purchased? The employee then brought over a manager, who showed little concern and offered no real customer service. He insisted the order had been canceled, yet neither the McDonald’s app, my email, nor my bank account showed any cancellation. My payment was clearly processed. After going back and forth for several minutes, the manager simply stood there without offering a solution. When I finally asked what I was supposed to do, he told me I would have to drive around again and place another order. That is completely unacceptable. I’ve never had a major issue with this location until now, Between the consistently long wait times, poorly trained employees, lack of accountability, and unprofessional management, it’s clear customer service is not a priority here. A good manager listens to understand and works to resolve problems not create more of them. I left without my food despite having proof that I paid through both the McDonald’s app and my bank account. This experience has convinced me to be much more selective about which McDonald’s locations I visit in the future. I will not be returning to this location.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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