DeSano Pizzeria offers Neapolitan-style pizza prepared in wood-burning ovens following the standards of the Associazione Verace Pizza Napoletana (VPN). The restaurant provides dine-in and takeout services, catering options, and pizza-making classes through its pizza school program. Locations operate in multiple cities, serving a menu that includes pizza, calzones, and related items.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.