CAVA

Reviews

• GG

  Geo

  Oct 6, 2026
  1.0
  So i came here Sunday evening and had the worst experience with Joy she completely ignored me and gave me extremely small and unsettling portions! It was also dirty in there might i add. Today i walk in with higher hopes I received the total opposite. First the girl Samara looked like she did NOT want to be there She was so rude. No hello No nothing just what else. And i was charged the wrong thing. And could not understand the guy Khai either i dont even know if i received my refund. This cava needs help!
• JJ

  Jamie

  Oct 4, 2026
  1.0
  Joy is extremely unpleasant firstly she just stood there and said nothing to me upon standing on the line then barely gave me ANY rice then i asked for salmon she straight up said NO!!I ended up getting braised lamb and she gave me quite literally the scrapings!! She was extremely rude and its so dirty in there nobody is helping nobody!! Its a long line! Atleast the manager i think Armani? She gave me a free drink because she could tell i was upset..This restaurant has went downhill really fast
• DB

  D. B

  Oct 4, 2026
  1.0
  I used to eat at CAVA four to five times a week, so it honestly pains me to write this. Since the recent management change, the experience has gone downhill fast. The bowls used to be generous and filling. Now they're noticeably smaller, and staff seem nervous to add even a little extra chicken without saying it will cost more. Simple requests I've made for years, like half rice and half greens, are suddenly "not allowed anymore." Nothing about the menu changed, just the attitude. When I asked a manager about it, the response was dismissive, and the focus seemed to be on "running a tight ship" rather than taking care of customers. I wasn't the only one noticing, either. The person next to me was saying the same thing about the portions. Consistency and good service are what kept me coming back almost every day. Right now I leave upset more often than not. I really hope leadership listens to feedback, because I'd love to be a regular again
• EE

  Emari

  Oct 4, 2026
  1.0
  My friend and I had a deeply uncomfortable and frustrating experience at Cava due to an employee named Joy. From the moment we stepped up to order, she was blatantly rude, dismissive, and impatient. She kept rolling her eyes at both of us and acting like taking our orders was a massive burden. What made the situation far worse was watching how her attitude completely shifted when white customers walked in right after us. She immediately turned on the charm, becoming warm, patient, and polite with them. The stark contrast was undeniable and painfully obvious her hostility was specifically targeted toward us as Black customers. No one should be made to feel unwelcome or targeted simply for trying to order a meal. Management needs to address Joy’s discriminatory behavior immediately. My friend and I will definitely not be returning.
• DA

  Diego Alejandro Quintero Albarracin

  Oct 4, 2026
  5.0
  I have come to this place for a long time and I can say that if there is someone who keeps the place with high standards it is Channel, during the last 3 years I have seen many managers pass by but with Channel the attention, the food and the atmosphere is always above the standard, today was no exception. He is always on top of each service and guiding his team to provide a good experience