After spending over a decade living and working in Manhattan's restaurant industry, my husband and I moved to Nashville at the end of 2020, where we finally realized our long-held dream of opening a neighborhood bagel concept. With our combined experience of over 20 years in hospitality, we were more than ready to make this a reality. My own culinary journey began at The Culinary Institute of America in Hyde Park, NY where I graduated in 2012 and worked my way to Sous Chef before transitioning to Front of House Operations for the last 11 years As for my husband Niko, he came to America from Albania in 2011 and worked his way up in the restaurant industry from a busboy to a manager while putting himself through school, where he ev...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.