TLDR: Food was cold and old, crew lied about maling fresh food.
Worst experience at a Taco Bell yet. Ordered in advance because I'm traveling across the country. When I picked up my food, it was straight up cold. I brought it up to the employees after I grabbed it, and they advised they would make the food again. I agreed and thanked them. I was even going to leave a positive review for them going above and beyond. Nope.
Turns out, they only warmed the food up. The cheese was thick and old, the chips were stale, the tortillas ripped on the creases when I opened them from being folded and cold for so long. All of the food was luke-warm at best. Also there was an opened sauce packet in the bag? The sauce got all over the inside of the bag and the hotel bed. Good joke, T-Bell crew. Good one, you got me.
I still have 10+ hours to drive tomorrow, so here's to hoping I don't poop my brains out or get food poisoning from eating the 3 hour-old Taco Bell. I'm so turned off to their food. I only ate a few bites, I couldn't choke down the cold tortillas any more.
Also I have to add, giving me an old soggy hard shell taco instead of the soft shell I ordered, and not including straws for the drinks was crazy work.
LH
Lindsay Hornback
Sep 3, 2026
I removed a previous review, I had made on not good service and food, because the General Manager Cameron spoke with me once their phone line was up and running again. He apologized and was so kind about the entire ordeal of what happened to our order and how our service was. Tonight we were able to get everything replaced, the girl who took our order to make sure it was great was so sweet and wanted to make sure everything was absolutely perfect. They did a great job and we appreciate this location making it right.
DW
Dan Wormsbacher
Aug 22, 2026
Taco bell doesn't taste like taco bell the meat taste like paste anymore it feels like companies are cutting corners that don't fill our needs of fast food anymore its nothing but fake meat not going back
Check your orders before you leave the window they shorted me a 10$ burrito
TJ
Tyler James
Aug 14, 2026
Went at midnight, just an hour before close (had just gotten off of work) the guy at the window was very kind and the food was hot and fresh. Deserves a five star cause I know they were ready to close down.