Chipotle Mexican Grill

Reviews

• JS

  Jeff Stiriz

  2 days ago
  1.0
  Consistently the worst Chipotle I have been to. The only reason I go back at all is because I like Chipotle in general and it's the closest Chipotle to my house by 20 to 30 minutes and I will not drive 20 to 30 extra minutes to go to a different one. Half the time I go there they are out of something. Last time they didn't have cheese or the tomato salsa. But seriously no cheese. This time they didn't have fajita veggies or chips. And are you kidding me? Chipotle didn't have chips, a major staple of their menu and it wasn't even 9:00 p.m. it's not like they were closing. They could make more. They just couldn't bring themselves to do it instead. A few of them are having a good old time and laughing and making a lot of ruckus in the back. Chipotle you're better than this! Fix this location please because most other locations I go to are spot on
• SL

  Shelia Luttrell

  3 days ago
  1.0
  Went in and the order was laying on the counter wide open, she asked me who I was getting I told her she walked off. A few minutes later the food was still there and she was standing there eating a taco and looking at her phone, a few later a guy walked over and asked I told him he walked off then a little bit later he said oh we're waiting on sour cream. He got sauce all over the bag. Got home ALL THE WAY IN TULLAHOMA and it was the wrong order
• LK

  Landon Kliewer

  5 days ago
  5.0
  I’ve visited this location several times since it opened, and most of my experiences have been excellent. The portions are generous, the food is good, and the staff is friendly. Regina especially stands out. She’s always welcoming, serves with a smile, and brings a positive attitude every time I come in. She does a great job with customer service. My food today was prepared well by Qui, and the team was friendly all around. Thank you to everyone at Chipotle!
• AH

  Austin Hefner

  May 6, 2026
  1.0
  This Chipotle is horrible. Several months in a row they have turned us away because their grill was down. No chicken. I'm sure I'm not the first. I tried to call the see if their grill was fixed - was met by Ai that was incapable of transferring me to an operator. Called 3 times, no option to speak to a HUMAN. little FYI owners.... Humans run your business. Grow up.
• BB

  Bebe

  Apr 25, 2026
  1.0
  I reached my limit with their rude staff. One girl literally flung my food at me through the pickup window. I guess when being busy at work, it's acceptable to take it out on the people who are the reason you have a job. Overpriced Mediocre food. Forget about customer service, or management reaching out after a complaint. You're better off going somewhere else, you'd get more for your hard earned money.

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