Ugly Bagel is a playful neighborhood bagel shop serving fresh baked bagels, house-made cream cheeses, breakfast sandwiches, and great coffee. Built around the idea that “everyone deserves a smile,” we believe bagels don’t have to be perfect to be delicious. Stop by for a quick breakfast, lunch, or catering order and try one of our monthly bagel drops featuring new flavors every month. Whether you're grabbing coffee on the way to work or meeting friends, Ugly Bagel is here to spread a little joy—one bagel at a time.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.