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McDonald's

3.4
(1,646 reviews)

Business Details

2212 W Andrew Johnson, Morristown, TN
37814, United States
(423) 226-6478
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2212 W Andrew Johnson, Morristown, TN
37814, United States

Hours

Monday4:00 AM - 11:00 PM
Tuesday4:00 AM - 11:00 PM
Wednesday4:00 AM - 11:00 PM
Thursday4:00 AM - 11:00 PM
Friday4:00 AM - 11:00 PM
Saturday4:00 AM - 11:00 PM
Sunday4:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2212 W Andrew Johnson in Morristown, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,646 reviews
5 stars
559
4 stars
342
3 stars
312
2 stars
140
1 star
293
  • JQ
    Jae Queen
    Jun 26, 2026
    1.0
    I was going through the drive-through tonight and I got the four piece chicken strips. We had to yell through the microphone because they couldn’t hear us when I got home. I found out my ranch wasn’t there. I specifically asked for ranch. My chicken was bitter and cold it look like the outside was burnt. It was very dark not like any other chicken strip I had before service was all right, but my food was horrible. My fries were also cold and soggy. Well not cold but lukewarm this is the worst experience I’ve had at McDonald’s. I hope they will fix their mistake.
  • LC
    Lon Campbell
    Jun 25, 2026
    5.0
    A clean, modern and well lit McDonald's. The food is classic McDonald's hot and fresh. The staff is funny and great! Cheyenne was a very nice young woman who waited on us. She was funny, sharp and knowledgeable. A manager in the making imo! Thanks for making my regular stops there enjoyable! Highly recommend!
  • JG
    Jennifer Greene
    Jun 16, 2026
    1.0
    The blonde kinda younger manager on nights around 10-11 pm . Very rude and unprofessional. Yelling out the window and inside the store at customers. The other managers never do anything about her . She is the one also drives a little Nissan silver always on Snapchat driving in town and in the parking lot. She likes to be seen. If u want ur store to run better weed out the bad ones. My DoorDash customer on the phone also heard u telling to me. I called to make sure he didn’t get his order and he didn’t. He heard everything you said.
  • TS
    Tierra Shea
    Jun 11, 2026
    3.0
    I was made to feel extremely dumb after I waited for almost an hour for a single 6 piece happy meal for my kiddos. I pulled into the parking spot (number 4) put it in the app for pickup, and it completes the order and brings me to the receipt screen. After sitting I decide to go in and ask about my order in which the manager on duty has a slight attitude stating I “never checked in.” I told her I definitely did, and told her the screen has never taken me straight to the receipt screen before. She argued with me that my card won’t be charged, after calling my husband to confirm if his card was charged or not, she changes her tone. “ Well, it’ll just be a pending transaction now,” Instead of saying, it won’t charge his card. Then makes a smart comment after she turns around and says, but you can just take the food and throw her hand up. I was made to feel like I was essentially stealing food that I paid for, sat and waited, almost an hour for, on top of coming in, and she has an attitude. Normally, I love this McDonald’s, the food is always fresh, and I’ve never had any issues, but that was definitely uncalled for. I’ve worked retail enough to know. The customer isn’t always right, but definitely don’t have an attitude when addressing them. Unfortunately, I didn’t catch her name, but she did just make them lose a customer.
  • JW
    Jackson Wilcox-Sutton
    May 20, 2026
    5.0
    Pouring rain so the drive through worker covered my drink to prevent rain, that’s the thought that workers who actually care think about. Ordered extra pickle on my burger and actually got it, that’s the only time I’ve ever actually gotten that request fulfilled. You can tell it’s a good work environment.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's in Morristown, TN?

McDonald's in Morristown is open daily from 4:00 AM to 11:00 PM for dine-in service.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:00 AM to 12:30 AM.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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