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McDonald's

3.3
(2,400 reviews)

Business Details

2560 E Morris Blvd, Morristown, TN
37813, United States
(423) 581-7859
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2560 E Morris Blvd, Morristown, TN
37813, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2560 E Morris Blvd in Morristown, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
2,400 reviews
5 stars
746
4 stars
452
3 stars
418
2 stars
224
1 star
560
  • RF
    RM Auto Sales Florida
    4 days ago
    1.0
    The service was terrible. I arrived late, almost as they were closing. I explained that I couldn't use the drive-thru because I drive a large truck, and they told me I had to walk and wait in the Dry Truth line. This is unbelievable! The service was awful, especially for a customer who can't use the drive-thru.
  • TP
    Tiffney Purkey
    Aug 16, 2026
    1.0
    I would leave a great review because after this McDonald’s served me a raw burger the manager on duty that day made it right! But then a few days later that same manager made it wrong! I went to this location a few days after the incident (I go to one of the 4 locations in town every day) and gave them my coupon for a free sandwich that McDonald’s had sent me and the employee calls the manager over and the manager says real LOUD “Yeah, they do that to get free stuff! They call and complain to get free stuff!” I said “ma’am, that has nothing to do with the raw burger you served me the other day. That coupon is for the McDonald’s app not working correctly.” She said “oh, oh I thought you may have complained about the burger.” Absolutely DISGUSTING and RIDICULOUS! What a very rude thing to do!
  • AH
    Amber Hernandez
    Aug 16, 2026
    1.0
    I would say 5 stars because after McDonald’s had made a mistake after serving me a raw burger, the manager made it right! But then that same manager turned around and made it wrong. I went a couple days after that to the same McDonald’s (I go to to one of the McDonald’s in town every day) to hand them my coupon for a free sandwich that McDonald’s sent me. The employee called for the manager and the manager (same one that “HELPED” me last time) said real LOUD “Yeah, they do that to get free stuff! They complain and get free stuff!” I said “excuse me. That coupon is from McDonalds for their app not working. It has nothing to do with you.” Then she said “oh, oh I thought it had to do with the burger we served you.” Absolutely DISGUSTING behavior
  • RR
    Realist Reality
    Aug 13, 2026
    1.0
    Growing up in the ’90s and early 2000s, McDonald’s used to be an EXPERIENCE!!! As a poor kid, it was one of the few places where you could get a meal, play Mario Kart, run around in the playground, and actually feel like you were somewhere FUN!!!! The fries were hot, the colors were bright, and the whole place felt like it was made for families and kids to enjoy themselves!!! Now?!?! It looks more SOULLESS than a MORTUARY!!!! Gray walls, bland furniture, cold-looking kiosks, and absolutely NO joy anywhere!!! What is even the point of McDonald’s anymore?!?! The food costs about as much as Applebee’s now, so you might as well go there and get a real meal for almost the same price!!!! McDonald’s used to be colorful, welcoming, and exciting. As an owner, you should have kept it bright and fun for the CHILDREN!!! Instead, it feels like walking into a depressing office lobby where they happen to sell burgers!!!! I may have to start becoming more of an Applebee’s customer now, because at least it still feels like somewhere people are supposed to sit down and enjoy themselves!!!!
  • RA
    Rick A
    Aug 11, 2026
    2.0
    I would’ve given a 5 star review due to the fact of how well the manager handled a mistake of their own but due to the fact that I went through the driveway a few days later with a coupon for a free sandwich for a completely separate matter and that same manager was called to check on the coupon, she told her employee “yeah, they get these when they call and complain.” I had to correct her and say “uh, no! That coupon is from the McDonald’s app not uploading my receipts!” She said “oh, I figured it was from when we served you the raw burger.” Uh, no. I thought it was extremely rude

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