EB
Elissa Bennett
Oct 8, 2026
These ratchet workers are so bad. THANKS FOR MY INCORRECTLY MADE SHAKE THATS COMPLETELY MELTED AND MY COLD FOOD!! couldn't even take the time to just make me another milkshake that wasn't melted without whipped cream on it after i was there for over 30 minutes. I put in a mobile order and when I got there, I checked in, waited for about 10 minutes. And the screen said it was on the way, but it never came. And eventually it disappeared like they gave me my food, but they never did. So I pushed the button to try and ask someone, what's going on. Some young female looked out the window at me, i waved at her for help, then she walked off. They wouldn't answer the speaker and it kept deactivating from not being answered. They did that four times in a row. Finally, I had to flag someone down who was bringing out somebody else's order and at this point i've been there for about thirty minutes. I told him what's going on and he goes inside and tells the girl who I kept trying to wave at and kept ignoring me that I had the mobile order. So i'm watching her, and she turns around and grabs a bag that has been sitting there the ENTIRE time I have been there and brings it out to me. So not only is my food cold, but I had ordered a milkshake with no whipped cream, and they bring it to me and it has whipped cream on it AND IS MELTED. So I ask them to make me another one. So she goes inside and partially scrapes off the whipped cream, and throws another lid on it and brings that to me. But unfortunately i didn't notice that until I got back to my house so I just had to throw it away, because at that point, it was completely melted from it alrighty, sitting out for over half an hour. Then, got upset because I asked for the sauce that was supposed to come with my cheddar peppers. Do not go to this awful freaking place. Complete waste of money and they need new employees. Because I had to throw away my entire lunch due to them being lazy, rude, slow, and inaccurate. 0 stars. Jerks... thanks for pretty much robbing me.