Sonic Drive-In

Reviews

• GL

  Garrett Lowrance

  Oct 3, 2026
  1.0
  Waited 30 minutes for a mobile order. Called in at 15 mins and asked and waited another 15. Several people around us waiting longer than we were. Not that busy just lack of service or communication.
• PC

  Patrick Cook

  Sep 30, 2026
  2.0
  I received the wrong order after clearly stating that I wanted a Chicken Club Combo with no mayo, and my receipt reflected that exact order. This occurred around 9:00 PM, and there were only about five cars in the ordering stalls at the time. I drove 15 minutes home only to discover that my order was actually a fully loaded burger combo. I then drove all the way back to the Sonic location and informed the staff that I had received the wrong order. Instead of an apology for the inconvenience, I was met with questions such as, "What was wrong with your order?" and "Is that the only thing you need?" The only resolution offered was having the chicken sandwich remade and brought out to my truck. The lack of accountability, customer service, and basic courtesy was extremely disappointing. A simple apology would have gone a long way. After wasting time, fuel, and making an unnecessary return trip, I can honestly say it would have been easier to go across the street to Kroger and prepare food at home myself. Needless to say, I will not be returning to this location.
• CL

  Christopher Lynn

  Sep 19, 2026
  1.0
  Fell all the way off. Ordered a sonic blast like always, they served me melted ice cream with topping on top. Not mixed and melted. Manager said” that’s how they come” never again. They should just close
• WM

  Wanika martin

  Sep 16, 2026
  2.0
  Normally when I go the food at least be warm or close to hot. Today my sandwich and fries were cold. I had to get back to work and put it in them microwave. I have seen better so please keep the same service
• MD

  Miyon Dinwiddie

  Sep 7, 2026
  1.0
  I had a mobile order for mozzarella sticks and a drink. My order was clicked off and scanned saying it was on the way out. Three minutes pass I call to check on my food.A man answered and told me it should be out shortly. The carhop ,MK, comes to my car with an attitude. I asked her one second while I make sure I have my sauces. I call asking for the sauces she comes back with one. I told her I asked for 2. She said smalls and mediums come with one. I used to work at sonic and you’d get 1 with smalls and 2 with mediums. However, I don’t care about paying for the sauces I don’t mind paying for what I want. It was the attitude that came with it. So I asked to speak with a manager, and she goes inside. Instead of her manager coming out she sent a coworker with the extra sauce. However, that’s not what I asked for. The manager came out and I told her about this situation and I also returned the food and I’m also leaving this review.