Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Night shift is very rude. To them there is no such thing as yes ma'am, no ma'am to these people and I find that very insulting. Me and my family made an order through the kiosk because they're never at the front counter and they were rushing everyone out the door BEFORE 9pm multiple employees kept pointing to me and my family yelling "why are y'all in here do y'all have an order" and I tried to give them the benefit of a doubt because they looked understaffed but I do not appreciate being talked to with a aggressive tone, this is very disappointing to experience.
AL
Alexandria Lee
5 days ago
1.0
I've worked in the restaurant industry and never have I experienced the worst customer service ever!! I don't need to feel like it's a bad thing to get food for my family. I felt threatened and will never go back again!!
RF
Richard Feltus
May 5, 2026
3.0
Waited 20 minutes in the Drive-Thru for a mocha frappe. However at the end at maximum frustration a gentleman came outside and wanted to know what I ordered and he immediately took care of it and I really appreciated that. I was tired and angry at that point but this gentleman did a great job. Thanks to this man I am not angry at McDonald's
AL
Abdual Lovett
May 3, 2026
1.0
Door dash is more important than the customer in the store I waited 10 minutes for a coffee and ain't no customer service
MP
Ms Kay P
Apr 23, 2026
4.0
This location is always good, especially on lunchtime. My food is always fresh and hot.
What are the operating hours of McDonald's on E Shelby Dr in Memphis?
McDonald's on 7011 E Shelby Dr, Memphis, is open 24 hours every day of the week.
Does this McDonald's location have a drive-through service?
Yes, the McDonald's at 7011 E Shelby Dr offers drive-through service 24/7.
Can I order McDonald's food for delivery from this location?
Yes, you can order delivery 24/7 from this McDonald's location through their delivery website or app.
What types of pickup and delivery services are available at this McDonald's?
This location offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment options are accepted at McDonald's on E Shelby Dr?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I earn rewards or get special offers at this McDonald's?
You can join MyMcDonald's Rewards to earn points for free food and access mobile offers through the McDonald's app.
Where can I find the full menu for McDonald's at this location?
The full menu is available online at the official McDonald's website menu page.
Are there any nearby places where I can relax or get pampered before or after visiting McDonald's?
Yes, Roses Nail Salon and Signature Barber are nearby beauty salons where you can relax or get pampered.
What fitness options are available near McDonald's on E Shelby Dr?
Youfit Health Clubs and Fitness 19 gyms are nearby if you want to work out before or after your meal.
Are there other food options near McDonald’s at this location?
Yes, nearby are Little Caesars Pizza, Subway, Checkers, and Krispy Krunchy Chicken for various fast food alternatives.
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