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McDonald's

3.1
(2,124 reviews)

Business Details

2681 Frayser Blvd, Memphis, TN
38127, United States
(901) 430-9750
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2681 Frayser Blvd, Memphis, TN
38127, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2681 Frayser Blvd in Memphis, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.1
2,124 reviews
5 stars
621
4 stars
300
3 stars
404
2 stars
186
1 star
613
  • CB
    Channell Brent
    Aug 1, 2026
    1.0
    Trash!!!! The whole customer service is trash 🗑️ they didn't bother about trying to fix my sandwich correctly just because I ordered off the mobile app in the drive-thru. The young lady and her manager was being rude and telling me they can't do anything about it and I will have to call the number on the mobile app....Just be honest, y'all didn't want to do it and you just wanted me to get out of your line.
  • MR
    Martell Reed
    Jul 26, 2026
    1.0
    This is worse McDonald's in the world the lady in drive thru has a nasty attitude always.. today is 7/26/26 Sunday morning.. .. I don't think the people in there can read because the mess up everything and get mad when you ask for it to be corrected.. the whole staff needs a major fix..
  • JR
    Jen Russell
    Jul 20, 2026
    1.0
    I had one of the worst drive-thru experiences I've ever had at this location. I placed a mobile order through the McDonald's app and pulled into the empty inside drive-thru lane. I waited several minutes with no response, repeatedly saying "hello" before someone finally answered. When I said I had a mobile order, I was told to "hold on" before I could even provide my code. After waiting several more minutes, an order that wasn't mine appeared on the screen. Meanwhile, multiple cars that arrived after me were allowed to order and move through the outside lane while my mobile order was never acknowledged. Eventually, I pulled forward because it was obvious I was being overlooked. At the first window, the employee handed me a receipt without confirming whether it was my order. When I explained the situation, I received no acknowledgment, apology, or attempt to help. Instead, she shut the window and announced that she "couldn't deal with it." At the next window, I tried to explain what had happened and show my mobile order number. A manager came over but immediately interrupted me, waved his hand at me, told me to calm down, and showed no interest in understanding the situation or addressing the service failure. There was no apology, empathy, or attempt at resolution. I admit I became frustrated and eventually used inappropriate language, which I regret. However, the situation had escalated because employees and management repeatedly ignored basic customer service principles such as listening, acknowledging concerns, and attempting to resolve the issue. This location desperately needs training in customer service, communication, active listening, and de-escalation. A simple apology and willingness to listen could have prevented the entire situation. Very disappointing experience.
  • FL
    Francilia Lela
    Jun 13, 2026
    3.0
    I stopped by here when I needed something quick and familiar. It is exactly what you expect from this chain, so you know what you are getting regardless of the location. The service was efficient enough, though it was a bit busy and a little noisy inside. The food was hot and consistent with my past experiences, which is all I really wanted. It is not the most exciting place to eat, but it does the job perfectly fine for a fast meal on the go.
  • PP
    poseart
    Jun 2, 2026
    1.0
    Placed a order online and when I got to the drive thru they said they didn’t have it and to come inside so I went to go inside and the employee outside yelled at me for trying to go inside stying it’s closed inside ( there were at least 10 people inside ) and when I told him they told me to come inside he made stand at the drive thru window for my food

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2681 Frayser Blvd, Memphis?

McDonald's at 2681 Frayser Blvd, Memphis is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 2681 Frayser Blvd offers drive-thru service 24/7.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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