Certified by Chipotle Mexican Grill • May 17, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • May 17, 2026
Certified by Chipotle Mexican Grill • May 17, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Reviews
3.5
1,583 reviews
5 stars
649
4 stars
327
3 stars
136
2 stars
98
1 star
373
AT
Ashley Taylor
4 days ago
1.0
Absolutely disgusting! I went in to this restaurant on May 13, 2026 around 4:00 and the people that was making the order did not change their gloves after the one that was making the order help ring the order up. On top of that the manager, came to help the young lady and while she was helping make the order she took a phone call and did not change her gloves neither which could cause cross contamination. This place has completely went downhill and I will not be returning. They are rude and do not like to speak to customers...too many young trifling employees work there now. I would give this restaurant a negative zero for cleanliness and customer service. Will not be returning.
CB
Carter Bell
5 days ago
1.0
This Chipotle is so dirty and they did not have ice in the drink machine.
ML
Monique Lewis
May 4, 2026
5.0
This is one of my favorite Chipotle's. Food is always fresh.
JJ
Janniese
May 2, 2026
1.0
Food is SOOOO nasty. The chicken was watery and they barely put 2 pieces inside my burrito and bowl. Waste of money and time. Do not go here.
AA
Alyssa Alyssa
Apr 18, 2026
1.0
This gotta be the worst chipotle in the city especially if you like doing online orders! I usually go to the one on summer. But for some reason, they start closing on Fridays. So, i chose this location. First off, the bag was leaking. I didn't notice it until i got home. Whoever made this bowl, did not care and did not seal it properly. Secondly, They didn't filll my bowl up at all. It was nearly at the bottom. They gave me a decent portion of meat but i seen 10 strings of lettuce, a spoon full of fajita, and a spoonful of cheese. What the hell is wrong with these people? They better be glad gas is high because i would've went up there and went off on all them employees for being lazy. This is lowdown and Trifling! They knew damn well that bowl wasn't full enough especially for no damn $20. I specifically put extra cheese, extra lettuce, and extra fajita on my pickup order. The location on summer always fill my bowl up when i ask for extra. And they did the opposite on popular. Then on top of that, the gucamole i ordered was horrible! And i usually love chipotle gucamole because its flavorful and lime flavored. But, whoever made this batch did terrible. It tasted like straight onions. I tasted no salt or lime. Just straight onions! Disgusting! Next time the one on summer close. I will just not go to chipotle at all. This location and every other one in Memphis is terrible! Yuck!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Ridgeway Trace specialize in?
Chipotle Ridgeway Trace offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at 5865 Poplar Ave, Memphis?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Ridgeway Trace offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery options.
How can I place an order online for Chipotle Ridgeway Trace?
You can order online at https://order.chipotle.com/ or use the Chipotle app available in the Apple App Store.
Are credit cards accepted at Chipotle Mexican Grill on Ridgeway Trace?
Yes, Chipotle accepts credit cards for payment.
Is Chipotle Ridgeway Trace LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
What nearby places can I visit after dining at Chipotle Ridgeway Trace?
You can visit nearby places like Yogurt Mountain for frozen yogurt, Panera Bread for coffee and baked goods, or Genghis Grill for Asian cuisine.
Are there any nearby salons close to Chipotle Ridgeway Trace?
Yes, Sports Clips Haircuts of Ridgeway and Milan Laser Hair Removal are nearby for haircuts and beauty services.
Can I find shopping options near Chipotle Mexican Grill on Ridgeway Trace?
Yes, stores such as J.Crew Factory, Bath & Body Works, and Carter's are nearby for clothing and beauty products.
How can nearby places help me plan my visit to Chipotle Ridgeway Trace?
You can combine your meal at Chipotle with visits to nearby attractions like Four Points by Sheraton Memphis East for accommodation or Visionworks for eyewear, making your trip convenient and enjoyable.
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