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Chick-fil-A

4.5
(3,331 reviews)

Business Details

4916 Poplar Ave, Memphis, TN
38117, United States
(901) 820-0505

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Memphis Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chick-fil-A
4916 Poplar Ave, Memphis, TN
38117, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 4916 Poplar Ave in Memphis, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.5
3,331 reviews
5 stars
2,430
4 stars
530
3 stars
131
2 stars
79
1 star
161
  • QR
    Quinlan Rhodes
    5 days ago
    5.0
    Super efficient and friendly service. Food always tastes great! Milkshakes are a tasty treat, and the play area is a fun rainy day option for little kids. It can get busy at lunch rush, but the line moves quickly.
  • CB
    Catherine Berry
    Oct 5, 2026
    1.0
    Waited in drive thru for 10 minutes watching the drive-thru worker talk to the car in front of me for a good 10 minutes about everything but their order. Then walked away from the drive-thru and came back and had to re-enter their order. I watched 5 or 6 cars in the other lane go before me. I understand being polite and making small talk but having a full blown conversation while you have a line full of.cars is inconsiderate of the other customers waiting in line. I will not be back because this is not the first time I've been held up in the drive-thru at this location.
  • LL
    Laura L
    Oct 3, 2026
    3.0
    As I always say no one is perfect but Jesus & I probably shouldn't of gone tonight but didn't really want what I had @ home to eat! I went to drive thru, told guy who was new employee that I had 2 orders want bag seperate but paying for them together! He didn't know how to do that & the female employee that was telling cars where to go in line told him to take order & she would let inside ppl know about bagging seperate! I had to repeat I wanted fried sandwiches never said anything about grilled! I asked the female if she could pls take order & that wasn't happening so I said I am leaving & she said bye! I drove around to window told female I never placed order & the manager got another employee to take my order. It was accurate but my sandwich was way over cooked not right amount of fries in my order & her fries didn't taste that good! I believe in customer service a lot & this was probably the worst I had ever gotten! Sorry I went to be honest! I think new employee's should be trained longer than a wk especially if they can't run a transaction right! Never had any problems before @ any cfa when ordering 2 orders & wanting them bagged separately but paying for them together! Think my cfa days are about over! Yes they get you in & out a lot quicker than most fast food places but I feel they get a lot of business just because they are a ( christian) based business!
  • AM
    Ashley Melissa
    Sep 29, 2026
    2.0
    Im so sorry to say that for the first time in my life Chick-fil-A messed up my order😮‍💨 i ordered the new chicken and waffle meal GRILLED and got fried...couldn't go back because I had to head to work unfortunately. Also this is the only Chick-fil-A where the drive thru is dangerous. People were waiting on poplar ave to turn into the parking lot
  • II
    Iween
    Sep 21, 2026
    1.0
    This chicken file is very unorganized. They took 1 hour to give me my order and only because I complained. Saying their “machine messed up.” I didn’t even get what I ordered in the end because they stopped serving breakfast and they took so long it had turned into the lunch menus. Don’t go unless you have 30+ minutes to spare. This is very common here. I saw 3 people “ahead” of me get something besides their order.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified October 11, 2026Yext Knowledge Graph
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