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Chick-fil-A

4.5
(3,283 reviews)

Business Details

4916 Poplar Ave, Memphis, TN
38117, United States
(901) 820-0505

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Memphis Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the Honey Pepper Pimento Sandwich or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chick-fil-A
4916 Poplar Ave, Memphis, TN
38117, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
9/7/20266:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Menu

1 menu · 75 items

Explore offerings from Chick-fil-A on 4916 Poplar Ave in Memphis, with popular breakfast, meals, entrées, and sides available at this location.

Chick-fil-A Menu

75 items

Reviews

4.5
3,283 reviews
5 stars
2,395
4 stars
528
3 stars
126
2 stars
76
1 star
158
  • SB
    Shelly B
    2 days ago
    1.0
    They gave me somebody else’s order and when I realized it, it was too late so I called and I was told when I come back on Wednesday to ask for somebody named Savanna. So when I get there to get my orders remade, Savanna went to the back and played like she couldn’t find my order in the system. So I stated to her, how do you think I would’ve known to ask for you?… anyways she decided NOT to remake my order and I asked for the corporate number and she wrote down the wrong number. I will upload what she wrote down then I called corporate did a complaint on her so I guess she thought she was gonna intimidate me well I still made the phone call but she could never never. This Chick-fil-A is on my DO NOT EAT at LIST restaurant. How could you mess somebody order and not remake it?.SMH😤
  • AA
    Adam A
    Jun 29, 2026
    1.0
    Trying to find a parking spot is absolutely horrendous, most of their parking spaces are reserved for pick up and delivery drivers. So your dine-in customers don’t matter? When I got into the parking lot the drive thru attendants ignored me when I was asking them to make a path so I can drive around the drive thru and find a place to park. Food is subpar, which is not surprising considering the major decline in quality in recent years. When placing my order, it felt rushed and didn’t give me ample time to confirm certain choices. Overall a bad location, bad employees, and poorly coordinated all around. Go up the street for a slightly better experience.
  • EC
    Ervin Christian
    Jun 28, 2026
    5.0
    Everything was great
  • BS
    billy smith
    Jun 20, 2026
    5.0
    Love seeing the same southern hospitality as from back home. Keep up the Good work...
  • CM
    CG Martin
    May 9, 2026
    1.0
    The Chick-fil-A location at 4916 Poplar no longer seems to have the same welcoming atmosphere it once had. One of the things customers have always appreciated about Chick-fil-A is the consistent hospitality — being greeted upon arrival, friendly interactions, and management leading by example. Unfortunately, during recent visits, that level of customer service appears to have declined. Employees no longer consistently greet customers in the morning, and management staff have walked past without acknowledging guests. While this may seem minor, those small interactions are a major part of what helped separate Chick-fil-A from many other fast-food establishments. Customer service and culture matter. A simple “good morning” or acknowledgment can make a lasting impression and plays a significant role in maintaining the reputation and experience customers have come to expect.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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