MG
Madison Greene
Sep 13, 2026
⭐️
As someone who was born and raised in North Carolina, where Bojangles is basically a food group, I really hate giving a location a bad review. Unfortunately, this particular Bojangles makes it VERY hard to defend.
This location is extremely hit or miss, and today was easily the biggest miss we’ve experienced.
My partner and I ordered TWO chicken biscuit combos, both BO-sized (which means LARGE), along with a sweet tea and a Mountain Dew, both with NO ICE. That’s it. Not a complicated order.
We went through the drive-thru and were told that we had to come inside to pick up our order because it wasn’t ready. Except… we had placed the order approximately 20 MINUTES earlier. How is an order for two chicken biscuits still not ready after 20 minutes? But fine. Whatever.
My partner goes inside to pick it up and comes back with TWO MEDIUM drinks, both WITH ICE, and TWO MEDIUM fries. We specifically paid to upsize the meals.
He goes back inside to get the correct sizes, and instead of simply fixing the mistake, the employee ARGUED with him that we didn’t pay for large.
Ma’am. We did. 😭
At that point, I was over it and just wanted to go home.
Then we get home.
The fries were stale, completely unseasoned, and tasted like they had been sitting around long enough to qualify for their own retirement plan. They genuinely tasted microwaved. The food was cold, the drinks were wrong, and the entire experience was frustrating from beginning to end.
I understand that fast food gets busy. Mistakes happen. I’m not expecting perfection. But when you have a simple order, wait 20 minutes for it, receive the wrong items, and then have an employee argue with you instead of correcting the mistake, there’s really no excuse.
If this location were consistently good, I could overlook an occasional bad experience. Unfortunately, it seems like every visit is a gamble.
When Bojangles is good, it’s GOOD. This was not that.
Save yourself the headache and go somewhere else unless you’re feeling lucky.