If Memphis-style barbecue has its leaders, Big Bill's is certainly one of them. Not because we win BBQ competitions or tout trophies and medals, or because we have a TV show or cooking school. But simply because in a world of new school, we are still old school. Big Bill's Bar-Be-Que just cranks out addictive, old-school barbecue, day in and day out. We don't need claim to fame because "The ‘que speaks for itself." Your taste buds will be glad it listened, because your palette will be rewarded with smoky, tender pork, poultry or seafood goodness. If that backyard BBQ flavor is one you crave, Big Bill's Bar-Be-Que is for you.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.