GV
gracie vineyard
Oct 31, 2026
nicest way i can put it they suck their was a little line nothing too bad it took 30 to get out food and then when it did come out they had forgot the drinks and when they brought us our drinks they were wrong i truly hope they get their restaurant under control its not like we had a big order or anything 4 hamburger and drinks that’s it and when i walk inside they were goofing off they need new management or something needs to change this is the second time i’ve been here and the service is horrible
CZ
chris zerambo
Oct 31, 2026
I placed my order through the app and went to pick it up through drive thru. I was the only car on the lot at the time, and pulled up to the speaker. I didn't get greeted, so I waited patiently. I noticed another car pull up to the other speaker, get greeted, place their order, and pull forward. I then tried to get their attention by saying hello with no response. Then a second car pulls up to the other speaker, gets greeted, places an order, and pulls forward. Then after saying hello again a guy finally greets me. I ask him why I was ignored when I was on the menu first and 2 cars after me got their orders taken before I got greeted. He got smart and said, "We don't have to take your order." I said I already paid. I pull forward and a young girl was in the window and was polite and said, "2 different people take the orders on the different menus." I said that's fine, but I wasn't answered until 2 cars came after me, and that guy needs to chill and not be rude. I then pulled up to the pickup window and was handed my drink with soda running all down the side of it dripping, then my food, and told to pull up to wait on my nephew's frappé. I pulled up and waited. In total, 10 minutes in drive thru that normally takes 2 minutes at most being the first in line. I then get home, open the bag, and the Steak Egg and Cheese Bagel wasn't even made correctly. It was a dried out Steak and Cheese Bagel. So, long wait, no greet, rude encounter, soda all over my car, then the order made wrong. This is the worst McDonald's in the area!
WORST MCDONALDS IN MARYVILLE 10/18/2026 • 11:06:16 AM
Went through drive thru, was given wrong order, had to park, and go inside and ask for right order. Asked to wait in parking spot while they remade the order. After waiting 20+ min, I drive home with what I thought was the right order…guess what! They gave me ANOTHER wrong order. This isn’t the first time I have issues with this McDonalds. I paid for more expensive meals than what I was given. I’m tired of wasting money at this location. I think this was my final straw….GO TO ANOTHER MCDONALDS LOCATION, you’ll be glad you did. This one doesn’t care what they do or don’t do.
SB
Sierra Bianchini
Oct 18, 2026
This is probably the WORST McDonald’s EVER. They can never get the orders correct, often times giving a completely different orders. They make you wait 20+ minutes to get a frozen burger. Sauce is always missing. If you go inside to ask for the missing sauce. They act like it’s a huge inconvenience for them. Spent $50 to get half my food missing and frozen still. Truly do not understand how this McDonald’s is even opened still. Do yourself a favor and take the extra minutes to drive to the Alcoa one.
LF
Lilly Frasher
Oct 17, 2026
I made a pickup order for my 5 person family & this order has multiple chicken nuggets in it as well as chicken sandwiches & burgers. I wait at least thirty minutes after I parked in the parking spot for my food & of course as always I didn’t get a drink carrier for my 4 drinks. So I get my food & in my mobile order i ordered sweet & sour sauce muitple times. I check my bag & there is none. So I go inside to ask for some sauce & a very rude lady worker with red hair rolled her eyes and told me “there is a bunch at the bottom of the bag if you take eveything out you would see that”. So I go back outside and literally take eveything out of the bag … and there was so sauce. ALSO THEY FORGOT A WHOLE 4PC CHICKEN NUGGET. HOW DOES THAT HAPPEN.. They alsways forget at least one thing, are not very nice , and take wayyyy to long. Would not recommend this location at all.