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McDonald's

3.4
(1,693 reviews)

Business Details

2315 Market Place Drive, Maryville, TN
37802, United States
(865) 982-7880
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2315 Market Place Drive, Maryville, TN
37802, United States

Hours

Monday4:30 AM - 11:00 PM
Tuesday4:30 AM - 11:00 PM
Wednesday4:30 AM - 11:00 PM
Thursday4:30 AM - 11:00 PM
Friday4:30 AM - 11:00 PM
Saturday4:30 AM - 11:00 PM
Sunday4:30 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2315 Market Place Drive in Maryville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,693 reviews
5 stars
570
4 stars
358
3 stars
294
2 stars
156
1 star
308
  • CC
    Cadie Childers
    2 days ago
    1.0
    I went to this McDonald on Sunday, 8/31, at 10:15. We were severed by a lady with purple hair named Olivia and another lady with light hair who was kind. Our order was not large. We had asked the person at the order box if they had could do a “Dirty Diet Dr.Pepper”. They said yes, and that they could use Diet Dr. Pepper sugar free cream. When we got to the window they were out of the Diet Dr. Pepper. When asked if they could still do the sugar free cream with regular Dr. Pepper, Crystal was EXTREMELY rude to me and the rest of my group. She scoffed and mocked me. Then she made our drink that was completely translucent. We asked what was in it because it was NOT Dr. Pepper. Crystal then yells to the other lady that we were “Pissing” her off and yelled “TAKING THIS LONG AT THE WINDOW”. This is NOT the first time I have witnessed Olivia’s cruelty to customers as well as the nice lady she was working with. It is very apparent to me that this horribly distasteful attitude is a regular occurrence that her poor coworker has to deal with and face all repercussions from Olivia’s inexcusable, EMBARRASSING, and atrocious behavior. I hope that a change can be made. SOS: Do not come here if you see Olivia is working!
  • SA
    Savannah Allen
    6 days ago
    1.0
    This McDonalds is so slow and always makes you pull up and wait for your order. Never mind the fact that they only like taking orders from one side more than the other. You can sit there for 10 minutes and they will have taken 5 cars order on the other lane before they’ll take yours
  • WB
    William Bolinger
    Aug 25, 2026
    1.0
    Waited about 15 minutes at the windows just to alert them of my mobile order (nuggets and fries), then was made to wait even longer after driving up to the windows. Keep in mind, there were no cars backed up at the windows and minimal parking, so likely not very many guests in the lobby. When the food finally arrived, the fries were soggy and I was given entirely wrong sauces.
  • KP
    Kendra Payne
    Aug 22, 2026
    1.0
    I can see why this location has the low rating that it does. The service is TERRIBLE. I rarely leave a poor Google review, but after having consistently bad service… it’s time. Things don’t get better if you don’t state there’s a problem. (1) Three cars get their order taken in the first lane while I sat there in the second lane without even getting acknowledged or asked to give them a moment (2) A teenage employee screaming the f bomb at least four times while at the window (how much he hates f***** working there) (3) Asking them to be sure ketchup is in my bag when they ask me to pull to one of their parking spots. Once they bring the food to the parking spot, I ask them to confirm there is ketchup in the bag. They said yes. Guess what? No ketchup. Super disappointed that this location can’t get it together. Cochran Company… when are you going to step in?
  • AM
    Amanda Morse
    Aug 15, 2026
    1.0
    This is the closest McDonald’s to my house, so I’ve been here several times. Every single time I visit the service is worse than the time before. Today they did not have small cups to go with our happy meals, so they gave us medium cups and charged us an upcharge, even though we did not want medium drinks. How is the fact that they did not order enough small cups, my problem/expense? Add this to the food, always tasting old or being completely saturated in an entire bottle of ketchup and mustard. This will be my last visit to this McDonald’s.

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