Whataburger

Reviews

• JL

  Junior Lifter

  Oct 4, 2026
  1.0
  Avoid this place. The reviews don’t lie. I placed an order on the app for an elderly couple. I provided them the order number so they could get it. They’re not modernized enough to deal with apps. The employees didn’t even want to give them the order telling them to check in on their app. Most places would’ve given them the order no hassle. These people kept telling them to use the app. Eventually they gave them the food. I understand on one side making sure it’s the right people, but damn. The food was paid for and they had the order number. What made it more appalling was they had no business! Everyone was either at Burger King or In and Out Burger.
• CT

  Chivas Titus

  Oct 2, 2026
  5.0
  I love this location. Mrs V is a great personality that is a blessing to the restaurant. The foods always fresh and the service be on point. Only bad thing I can say is the inside hours aren’t “Whataburger-ly”. Thanks WB
• DD

  D

  Oct 2, 2026
  5.0
  Sometimes I go in a place and think AI would provide better service. This was not one of those times. Ms. Viveca is attentive, friendly and energetic. First time in a Whataburger in about 15 years. Food was great too!
• JC

  Jess C

  Sep 12, 2026
  1.0
  Late at night on Sep. 11th 2026, my husband and I were looking for a place to get carryout after a concert. We chose Wataburger because it was open 24 hours. That was a big mistake. It was our first time visiting a Wataburger and we will never go back. First, we pulled up to the screen menu and had plenty of time to peruse the options. No one ever talked to us through the intercom. If the intercom speaker was located somewhere else, that was not apparent. We had no idea how ordering worked at Wataburger. We waited and waited. We wondered if the ordering happened at the window, so we pulled up. No one manned the first window, so we drove forward to the second. A man met us at that one and asked if he could help us. My husband says, "We're not sure how to order." This is where he got totally rude. "You order at the intercom," he said. He was not nice. His tone was annoyed. He did not apologize for the confusion or anything. He just said "What do you want?" So my husband told him our order. I noticed that he did not ask us what sizes we wanted. Keep in mind that this was our FIRST visit, we had never eaten there before. I assumed from looking at the busy menu that you pick which size fry you get and I KNOW that there were size options for drinks and shakes. We both wanted milkshakes with our meals. I would've gotten a small shake. But the guy at the window did not ask us for clarification. Instead he gave us all larges and as a result our bill was rather more expensive than we would've liked. Not to mention I threw away half of my shake because I couldn't drink that huge amount! He also didn't give us a receipt! I half wondered if he'd rob us by charging more than we asked for. I checked our account and just had to shrug my shoulders at the total I saw, thinking it must be in the right neighborhood of what we got. Once again, the guy was super rude and acted like we were an annoyance. Well, it's fine. I'll never bother him again. Another weird thing, I heard a woman inside the kitchen talking loudly, saying some along the lines of "white boy." I don't who she was talking about or what it meant or what other statements were attached to those words, but it just felt uncomfortable. It sounded derogatory. This was probably the WORST restaurant experience we had in a long time. Probably ever. I will never go back there.
• ES

  Elliot Swatik

  Sep 11, 2026
  2.0
  I don't know what it is about this place but every time we order from here I don't get my order right at all. It's like management doesn't supervise their workers enough and make them double check the orders thoroughly. I've completely stopped trying to order any shakes from here too because every time I've tried even at all hours- they claim the machine is down. How can the machine be down every single week? This place is as bad as McDonald's when they claim their ice cream machine is broken. 99% of the time it's the workers being too lazy to make anything when it comes to that. I've gotten drink orders incorrect, or people are too lazy here to make a simple sweet tea as well. Claiming they don't have any and don't want to make any so they give me a coke instead. Missing food items a lot too, never get any dessert from here because they simply won't give it to you. Management needs to supervise their workers better and get them to thoroughly check bags and receipts before giving orders out, and management needs to do a better job at hiring people that aren't lazy teenagers that don't give a heck about their job so they don't want to make a simple shake or a simple sweet tea. It's not that hard, I've worked in food service for 5 years now and have worked jobs where I've done my fair share of making a gallon of iced tea for the shift or even shakes consistently my entire shift and it's NOT difficult.

Frequently Asked Questions About Whataburger