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Acai Bowl/smoothie bowl with NUTELLA®, fresh fruit and granola and chia seeds
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Tropical Smoothie Cafe

4.3
(108 reviews)
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Business Details

1443 West Main Street, Lebanon, TN
37087, United States
(615) 784-4007
https://locations.tropicalsmoothiecafe.com/tn/lebanon/1443-west-main-street
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About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® in Lebanon makes eating easy breezy with refreshing, made-to-order smoothies, wraps, flatbreads, 'dillas and bowls. From popular picks like the Island Green® smoothie and Acai Bowls, protein packed options like the Peanut Paradise™ smoothie or PB Protein Crunch Bowl, to limited-time seasonal options like the Tiki Torch Wrap with four layers of spice. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in your day – perfect for breakfast, lunch or dinner. Eat some good!™ *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1443 West Main Street, Lebanon, TN
37087, United States

Hours

Monday7:00 AM - 9:00 PM
Tuesday7:00 AM - 9:00 PM
Wednesday7:00 AM - 9:00 PM
Thursday7:00 AM - 9:00 PM
Friday7:00 AM - 9:00 PM
Saturday8:00 AM - 9:00 PM
Sunday8:00 AM - 9:00 PM

Menu

1 menu · 86 items

Explore offerings from Tropical Smoothie Cafe on 1443 West Main Street in Lebanon, with popular featured products, toasted snack rolls, digital exclusives, and breakfast available at this location.

Menu

86 items

Reviews

4.3
108 reviews
5 stars
79
4 stars
10
3 stars
3
2 stars
3
1 star
13
  • JL
    Jessica Lai
    Aug 22, 2026
    1.0
    I am genuinely shocked by the customer service we received at this Tropical Smoothie location. We visited at 6:03 PM and ordered two smoothies. One of them tasted bad, so I kindly asked if I could exchange it for something else. Instead of simply trying to resolve the issue, Amani immediately gave me an attitude and said, “My boss isn’t here, so no.” The issue then became a 50-cent price difference. Eventually, I was told that manager, Peter, said they would do it “this one time,” but that next time I should get something I know I like. Excuse me? So the policy is apparently: Don’t try anything new unless you’re willing to spend almost $8 on a smoothie you might hate? How does that make any sense? Customers should be able to try new menu items without being treated like an inconvenience when something genuinely tastes bad. I simply wanted to exchange a smoothie I didn’t enjoy—and somehow that turned into an argument over 50 cents and being told to basically only order things I already know I like. Amani then stated, that she MUST take the smoothie I didn’t like to give me the new one. The smoothie itself was disappointing, but the attitude and complete lack of customer service were far worse. For the prices they charge, I would expect employees and management to handle a simple exchange with a little more professionalism and common sense. Based on this experience, I would not recommend this location unless you know exactly what you want—because apparently trying something new and not liking it is your problem.
  • JJ
    Jeff Jipson
    Jul 4, 2026
    5.0
    Can’t go wrong with Chipotle Flatbread and a Bahama Mama Smoothie! Yumm!!!
  • CL
    C. Lynn
    Jun 22, 2026
    2.0
    My order was missing an item. Mistakes happen, and I understand that no restaurant gets every order right 100% of the time. The missing item itself wasn't the main issue. The real problem was trying to get it resolved. No one ever answered the phone despite multiple attempts to contact the store. Since I couldn't reach anyone locally, I had to escalate the issue to corporate customer service. Corporate quickly offered a gift card as a resolution instead of simply refunding the item I never received. While I was willing to accept that, it's now been over 20 days and I still haven't received anything. I've followed up and gotten nowhere. I've dealt with plenty of restaurants that occasionally make mistakes, but I've never encountered such poor follow-through from a corporate customer service team. A missing item is an easy fix. Making a customer chase a resolution for weeks is not. The smoothies and food are fine, but the lack of communication and failure to resolve a simple issue have left a very disappointing impression.
  • SP
    Swati Patel
    May 27, 2026
    5.0
    Store was clean. Smoothie and food was good
  • WC
    Wilson Family combative
    May 19, 2026
    5.0
    Stopped by Tropical Smoothie Cafe and had a great experience. The staff was friendly, the service was fast, and everything tasted fresh. The smoothie was blended perfectly and the food came out hot and made correctly. You can tell they actually care about quality and customer service here. The atmosphere was clean, upbeat, and overall just a solid place to grab a quick meal or smoothie. Definitely one of the better smoothie spots around and I’ll be coming back again.
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Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours for dining in at Tropical Smoothie Cafe?

Dining in is available Monday through Friday from 7 AM to 9 PM, Saturday from 8 AM to 9 PM, and Sunday from 10 AM to 8 PM.

Brand Certified Facts from Tropical Smoothie Cafe

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