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McDonald's

3.4
(3,046 reviews)

Business Details

705 S Cumberland St, Lebanon, TN
37087, United States
(615) 449-3299
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
705 S Cumberland St, Lebanon, TN
37087, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 705 S Cumberland St in Lebanon, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
3,046 reviews
5 stars
1,048
4 stars
598
3 stars
592
2 stars
281
1 star
527
  • AB
    Axl B
    4 days ago
    1.0
    Second time they’ve messed my mobile order up, I ordered two spicy McChickens with ketchup, how hard is that to get right. They gave me two normal McChickens with ketchup instead of what I had originally ordered. SMH. I’d take my time to go across town instead
  • BB
    brianna baum
    6 days ago
    1.0
    I placed a mobile order as I always do before I come to this location. Normally the people that work here are pretty nice. The younger black woman at the first window was nice, she told me she couldn’t find my order in the system so I should just go to the second window and her manager will help me. The manager was an older black woman and literally all she said was that the order couldn’t be found in the system. I handed her my phone which showed my mobile receipt with my items and payment confirmation on it. She just handed it back and said “Yeah I don’t see this on our system.” Didn’t offer to make it for me anyway since I literally paid. Didn’t apologize. Didn’t even smile or show any emotion. I just said okay I’ll cancel it thanks. When I pulled around to cancel it the app wouldn’t let me because it said it was already being prepared. I pulled back around to the first window where the nicer young woman was. She seemed confused I still hadn’t gotten my food yet (I had also showed her my confirmation the first time) and asked me what the manager told me. I explained and she said to just go back to the second window and try again. I was so annoyed at this point but did anyway. Yet again she didn’t offer to help and said she still can’t do anything. Maybe she couldn’t have helped on her end on the technical side of things, but she definitely could’ve still made me my food so I didn’t have to leave empty handed with my money still gone. I know this is literally McDonald’s but do better! If you hate your job get a new one.
  • OK
    Olorie Samira K
    Aug 25, 2026
    1.0
    My husband and I stopped here to grab breakfast on our way to Dallas. I grabbed a big breakfast without sausage( because I have allergies to Pork products). I wanted to make sure it was done correctly so I even had to skip the kiosk and have this gentleman input our orders. Only to grab our food, while driving I checked my food and lo and behold SAUSAGE DANGLING OVER MY TRAY. Breakfast RUINED. When you dealing with people and food you have to pay attention. Because ALLERGIES ARE REAL, people will have MEDICAL EMERGENCY coz someone didn’t pay attention. I do work in health care and see horrible stories.
  • BH
    Bobby Harris
    Aug 21, 2026
    5.0
    I am not a big fan of kiosk service so I opted for the actual human service and it was conducted more efficiently than a kiosk can provide.
  • MM
    Martha macmaster
    Aug 3, 2026
    3.0
    I was tired and pulled up and asked for a Medium Ice Coffee with cream and sugar. The girl asked how many creams and sugars.I never get asked that!! I then realized that I should have said regular. I apologized and went to get my ice coffee which was so darK!! I that and the kid put more cream in it still very dark which means it has been sitting too long!!!! I gave up and left. It was awful!!!! No amount of anything would have helped. It always for hit or miss there. I am done.

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