Sonic Drive-In

Reviews

• JD

  J Duncan

  4 days ago
  1.0
  Ordered through Uber Eats from this Sonic. The restaurant is only a few minutes away, but I waited over two hours while five different drivers accepted and then canceled the order. I told support I was willing to continue waiting, but Uber automatically canceled the order anyway. Just a warning for anyone considering ordering Uber Eats from this location. I can't leave a half star or none or I would. Hey Sonic, don't accept orders if you won't make them.
• YC

  Yessica Cruz

  Aug 8, 2026
  1.0
  I just went thru the drive through and the lady on the microphone was rude I had to repeat my self 3x also when I got to they door I only had a 100 bill they could break, but I don’t understand why cause aleast McDonald breaks it. Was rude when they said they couldn’t!..
• PV

  Pinky Lee Violet

  Aug 1, 2026
  1.0
  I ordered the #3 combo with no lettuce and extra pickles, but my order was completely wrong. My burger had lettuce on it and didn't have the extra pickles I requested. The quality of the food was also very disappointing. The hamburger patty tasted like it had been sitting in the holding warmer all day. It was so dry and tough that I joked I could have used it as a Frisbee. The tater tots were cold and honestly just gross. The customer service made the experience even worse. When I pulled up to the drive-thru speaker, I waited about 10 minutes after being told, "We'll be with you in a second." When someone finally took my order, there was no greeting or friendly interaction—just, "Your total is..." When I got to the door, the employee took my card, came back a moment later, handed it back, and simply said it was going to be a few more minutes. There was no apology, no explanation, and no effort to be courteous. I also asked for my receipt, but the employee never gave it to me. Overall, this was a very disappointing experience. The food quality was poor, my order was incorrect, the wait was excessive, and the customer service was unfriendly. I hope these issues are addressed so future customers have a much better experience.
• RZ

  Rob Ziegler

  Aug 1, 2026
  1.0
  Closing shift on Friday night is extremely rude. They won’t even answer their speakers. I pulled up to the door and they gave me an attitude telling me they were closed. I confirmed within the closing time which they agreed was correct but they told me they stop making anything so they could be closed by the closing time. Restaurant should be open until the close time but even besides that point you don’t need to be rude to the customers. That girl should be fired and should not work in anything customer service. She’s lucky I didn’t slap her for the way she talk to me.
• GS

  Gary Pearson sr

  Jul 29, 2026
  1.0
  This made 2 Wednesdays in a row stopping here. Last week, I waited 15 mins to get 1 milkshake. This week, I sat in the drive thru and watch 2 cars pull up after I did in the other ordering lane. They tired of the wait and pulled off without ordering. I pulled off a couple mins later. Don't stop here if you value service or being valued as a customer. Very disappointed!!