Born at the 1982 World's Fair in Knoxville, Tennessee, the Petro, a layered delight of Fritos corn chips, special recipe chili (also available plant-based), shredded cheese, diced tomatoes, real sour cream, green onions, black olives and jalapeños quickly became a fan-favorite! Premium toppings such as grilled chicken, pulled pork, guacamole, salsa, queso, buffalo or bbq sauce make for a Premium Petro's Experience. The menu rounds out with giant baked potatoes, black angus all-beef hot dogs, nachos and wedge salads, all made to order to your specifications. Last, but certainly not least, is the refreshing Hint-of-Orange Iced Tea (not flavored, but infused with orange essential oils and brewed with dried orange rind), the perfect compliment!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.