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McDonald's

3.4
(1,242 reviews)

Business Details

7134 Oak Ridge Hwy, Knoxville, TN
37931, United States
(865) 985-9500
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7134 Oak Ridge Hwy, Knoxville, TN
37931, United States

Hours

Monday5:30 AM - 11:00 PM
Tuesday5:30 AM - 11:00 PM
Wednesday5:30 AM - 11:00 PM
Thursday5:30 AM - 11:00 PM
Friday5:30 AM - 11:00 PM
Saturday5:30 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 7134 Oak Ridge Hwy in Knoxville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,242 reviews
5 stars
413
4 stars
264
3 stars
240
2 stars
101
1 star
224
  • RR
    Randy rimmer
    Aug 21, 2026
    1.0
    Are they going to reimburse the people that paid $1.49 for their cup of ice water that was supposed to be free when they made another purchase over the last few months?
  • RG
    rickie graham
    Aug 20, 2026
    1.0
    The female manager on day shift on August 20, 2026 was the rudest person I’ve ever came across at a restaurant. I ordered 3 meals and 2 happy meals. $34. What I got was a Big Mac, a cheese burger, and a quarter pounder. No fries. I told her it was wrong and she told me I should have checked before I paid. How am I supposed to do that? You pay at the first window. No refund, no “let me fix your order’ just a blank stare and screw off basically. I would love to get in contact with someone at a higher level. I feel like my money was stolen basically.
  • AW
    Ann Wells
    Aug 19, 2026
    1.0
    We used to eat at this McDonald's all the time--not sure what has happened to it. We ordered take-out at the kiosk inside, made sure the items were in the bag, and took it home. I had a McCrispy Chicken sandwich that was completely inedible--hard as a rock--I could hardly cut it with a sharp knife to see what was going on with it. We also ordered a basket of fries. They were way undercooked--just a soggy, limp, greasy mess--also inedible. I contacted McDonald's corporate and they didn't do anything--just said they would send the information to the local store. Of course, nothing has been done about it and I would be surprised if anything will be done about it. So, corporate McDonald's, do me a favor and don't reply to this review and say you will be doing something. I'll just take my business elsewhere.
  • TX
    THE VAULT XL
    Aug 10, 2026
    1.0
    Drive thru took took too long, I went to the wrong window, and sandwich was small and food was not that hot by the time I went inside to retrieve it. Staff was nice though...
  • IJ
    Isabella Josey
    Aug 5, 2026
    2.0
    Came to this location because it was closer but I definitely regret that now. Showed up and they really didn’t have a lot of cars. Maybe 4-5 at most. It’s breakfast so genuinely the food isn’t as hard to make as lunch and dinner. Sat in the line for what felt like forever until I told them my code for my order. He then had me pull forward. I got to the window and he attempted to hand me a sprite, I knew I didn’t order that as sprite and coke are nowhere near eachother on the app. So I pulled up my app to prove it. Now I also need to add that he read the order on my phone so idk how he saw sausage buiscit and proceeded to let me keep the egg one. and I feel like at this point common sense would tell you that the order just isn’t mine. I’ve worked more fast food places then they can count on their fingers and if someone came up saying it wasn’t theirs then I confirm the order name and items. All he asked was “you had the mobile order right” which is correct but I assume someone else had an order as well. I drove off and got all the way to Lovell road before realizing they had also given me the wrong food. Normally I would have just taken the egg off the buiscit but after the drink issue I was already pissed. I do delivery right now so this entire situation stunted my work. I start early for a reason. I get mistakes get made but I feel like this is a common sense problem and not just a little mistake. Your system cannot change my order itself so if I say that’s not my drink then chances are it’s not my order. But of course the customer is the one who needs to think of that right? 🤦🏻‍♀️ won’t be back for breakfast I definitely recommend the Lovell road location yall, they’re 24 hours anyways

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 7134 Oak Ridge Hwy, Knoxville?

McDonald's is open daily from 5:30 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.

What are the drive-through hours for this McDonald's location?

The drive-through is open daily from 5:30 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM and closes at 11:00 PM.

Brand Certified Facts from McDonald's

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Certified August 30, 2026Yext Knowledge Graph
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