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McDonald's

3.4
(1,229 reviews)

Business Details

7134 Oak Ridge Hwy, Knoxville, TN
37931, United States
(865) 985-9500
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7134 Oak Ridge Hwy, Knoxville, TN
37931, United States

Hours

Monday5:30 AM - 11:00 PM
Tuesday5:30 AM - 11:00 PM
Wednesday5:30 AM - 11:00 PM
Thursday5:30 AM - 11:00 PM
Friday5:30 AM - 11:00 PM
Saturday5:30 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 7134 Oak Ridge Hwy in Knoxville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,229 reviews
5 stars
409
4 stars
262
3 stars
240
2 stars
100
1 star
218
  • CK
    C K
    Jul 3, 2026
    1.0
    Ordered 6 frozen treats yesterday (milkshakes, frozen Fantas, frappe). After paying for my order and handing me 5 of the items and 3 straws the teen at the window asked me to pull forward to wait for the last one. I said, "sure! Can we have two more straws?" She told me she didn't have any and I'd get them at the next window. I stared for a second and said, you don't have any straws? She responded by saying, Ma'am, can you just pull to the window? To which I responded, "Yes I can but I need two more straws so they can have their milkshakes while we wait in this 97 degree heat before they melt." 😳 She got exasperated and said "Ma'am..." again and closed the window on me as I was speaking. Thankfully another employee came right over with a huge bag of straws and apologized saying it was this employees first day. Hey that's fine, I wasn't rude at all even though she absolutely was and as we were pulling out of the drive thru my kids informed me the milkshakes weren't even frozen. It was basically cold milk in the cup. Sooo all that to not even get actual milkshakes. I've been a teen in fast food before and I never would have dreamed of talking to a customer like that. Management needs to do better.
  • LI
    Luke Irick
    Jun 28, 2026
    4.0
    Manager is great but he needs some help because he is sometimes the only one there on a Saturday morning
  • JP
    Jessica Adkins Pace
    Jun 23, 2026
    1.0
    The worst service. Manager is so rude. I would reevaluate having someone take orders that can’t understand,” I would like a 6 piece chicken nugget and honey as the sauce.” Instead of screaming to everyone in the location “ can someone come understand what this lady is saying” I’m sorry, but I said chicken nuggets how many ways are there to say it?
  • SB
    Stephanie Ballard
    Jun 1, 2026
    1.0
    Manager was rude. My husband asked if we needed to order from the kiosk or could we at the register. She said you can order at the register but its going to be a minute. He said ok I was just making sure we didnt need to use the kiosk. She raised her voice and said you can order at either one but if you order at the register its still going to be a minute, then walked off.
  • MJ
    Michael D L Jones
    May 27, 2026
    3.0
    I've gone through the drive thru here a few times with no real issues. Today for some reason the female worker taking my money did not know how to make change apparently. She quickly handed me some bills but I was still owed some change. After getting her attention she was completely confused about the change and why I needed it. ?? After showing her the receipt and telling her what she still owed me she seemed very put out by it. I know math is hard for some people... but at least make the effort or start rounding up the totals for all of your products to the nearest dollar amount so we can help the math-challenged.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 7134 Oak Ridge Hwy, Knoxville?

McDonald's is open daily from 5:30 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.

What are the drive-through hours for this McDonald's location?

The drive-through is open daily from 5:30 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM and closes at 11:00 PM.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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