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McDonald's

3.3
(1972 reviews)

Business Details

206 Walker Springs Rd, Knoxville, TN
37923, United States
(865) 531-9500
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
206 Walker Springs Rd, Knoxville, TN
37923, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.3
1,972 reviews
5 stars
646
4 stars
384
3 stars
342
2 stars
169
1 star
431
  • MM
    Matthew Marcum
    3 days ago
    1.0
    Their “system” seems to constantly go down early in the mornings when they don’t feel like making food. Has happened multiple times at this location. Huge inconvenience to people who placed mobile orders and now have to get it refunded and stop somewhere else on the way to work.
  • HH
    Hazel Haigler
    4 days ago
    5.0
    I wish they can get away of the self ordering machine they have. It's very confusing for old people.
  • DO
    Diego Gabriel Santiesteban Ochoa
    Apr 26, 2026
    1.0
    I just bought a mocha frappe and it's literally just ice. I took like three sips and it was just ice. I went to complain and they told me they couldn't help me, that's just how they are. Every time I come to McDonald's I order one and they're nothing like this.
  • PN
    Patrick Neeley
    Apr 25, 2026
    1.0
    said the order is wasn’t there after i paid for it i called to ask about it they hung up on me
  • TC
    Tori Clark
    Apr 5, 2026
    1.0
    Came through today and got 2 meals, a happy meal, and a large drink. Waited 35 minutes in the drive through until I was handed only the happy meal. I told the person, Bryan, handling my order that I was missing 6 things combined. He tried to argue with me and tell me that he handed me those items. After convincing him he didn’t he said “oh I must’ve given it to someone else. I’ll have my manager remake it”. 15 minutes later we get the rest of our food. The sandwiches were wrong, the drinks had no ice and were not filled all the way up, and I attached a picture of how we genuinely received our large fries. I called and complained and Bryan answered the phone. He told me he was the manager (despite telling me his manager was remaking the food the first time?) and that I would have to bring the food back if I wanted a refund. I told him I would not do that, I am already home. He told me basically tough luck and that they were understaffed. Understaffed or not, this quality is absolutely unacceptable. 50 minutes in the drive through when in that entire 50 minutes there were maybe 10 cars coming through is unacceptable. I worked in fast food and it was NOT a rush, just a normal flow. Not being able to get out the food appropriately, and leaving customers to wait over an hour is not normal. Absolutely ridiculous.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 206 Walker Springs Rd, Knoxville?

McDonald's at 206 Walker Springs Rd operates 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.

Brand Certified Facts from McDonald's

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Certified May 17, 2026Yext Knowledge Graph
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