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McDonald's

3.2
(1035 reviews)

Business Details

10708 Hardin Valley Rd, Knoxville, TN
37920, United States
(865) 694-9500
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10708 Hardin Valley Rd, Knoxville, TN
37920, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Reviews

3.2
1,035 reviews
5 stars
312
4 stars
203
3 stars
178
2 stars
102
1 star
240
  • MU
    Marcus Underwood
    5 days ago
    1.0
    Unacceptable experience tonight. Half-cooked two burgers and forgot the 2 McDoubles entirely. Please make sure orders are complete and food is properly prepared before customers leave the restaurant.
  • CV
    Candace Voekel
    Apr 26, 2026
    1.0
    The grease in the deep fryers lately has been dirty and old you can tell by tasting the food the chicken especially. I think also there's been a few times that the chicken has been bad it will not taste right it almost looks wrong in the middle or has a weird taste to it . When the deep fryers have not been played It will have a burnt taste to it instead of being able to taste the Pickled batter. And the person that answered the phone said that nobody else had complained about it but I have worked in the food business for over 20 years especially working with fast food and the deep fryers the grease in them needs to be changed at least twice a day and whenever I told her about the taste of the food and it was the grease and the deep fryers, she said they will be changed today sounds to me like they wait several days and there's only one day that they change it one time. Someone needs to check out the food and this restaurant because that is dangerous you could make somebody really sick and that explains why my kid and my mom have gotten diarrhea an upset stomach after eating there! We have had to go to other restaurants or drive further and go to a different McDonald's
  • SS
    someone someone
    Apr 13, 2026
    2.0
    They argue with customers and hiring people who drink on the job.
  • BS
    Bob Snob
    Mar 26, 2026
    1.0
    waited for my order for 20 minutes, had to go in and get it and the worker was very rude. No one here knows what going on. Wasn’t even busy in the store.
  • PF
    Patricia Flenniken
    Mar 17, 2026
    1.0
    Came and picked up a mobile order. Got 2 big arches and 1 of them the bottom bun is rock hard and the 2nd one had nothing but sauce and meat. This is the worst service I’ve ever had at a McDonald’s. Try to call this location and the phone is set up to ring once and an automated system say they are unavailable. I should have cancelled order when I pulled in all the employees are outside.

Frequently Asked Questions About McDonald's

What are the drive-through hours at McDonald's on Hardin Valley Rd in Knoxville, TN?

The drive-through is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available every day from 6:00 AM to 9:45 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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