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McDonald's

3.3
(2,918 reviews)

Business Details

5260 Millertown Pike, Knoxville, TN
37918, United States
(865) 522-9500
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5260 Millertown Pike, Knoxville, TN
37918, United States

Hours

Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 10:00 PM
Saturday5:00 AM - 10:00 PM
Sunday5:00 AM - 10:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5260 Millertown Pike in Knoxville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
2,918 reviews
5 stars
916
4 stars
565
3 stars
550
2 stars
286
1 star
601
  • AV
    Angel Venegas
    3 days ago
    5.0
    Our server who is a veteran was very polite and helpful since he helped us by speaking Spanish to me and my family, this was a nice gesture and something that has never happened to us before . I just wanted to thank him and hope the best for him thank you!!
  • AB
    Ali Bledsoe
    3 days ago
    1.0
    Went inside because it thought it might be fast (boy was I wrong) to get a large sprite and let me be clear that is absolutely all I ordered. They made it very fast then I continued to watch it sit on the prep table for 10+ minutes while there were no other indoor orders going on because I could clearly see the order board. And not a single person came to the front counter to even talk to so this could be made known. This was absolutely horrible service for something so insanely simple!
  • MM
    Madame_Webb
    Aug 25, 2026
    1.0
    Went thru drive thru. Took for ever for them to even speak to me. When I got my cheese burger happy meal. It was missing the cheese burger.at least they put 2 packs of apples. Jeez
  • DG
    Devyn Golden
    Aug 24, 2026
    3.0
    The lady at the first window, was soso lovely. We went around 7:45pm for our mobile order. She was so nice. But then we got to the second window. Couldn’t even understand what the kid was saying. Then we explain we are missing a fry. He made it seem like we were lying. Comes back to the window after talking to someone, doesn’t ask for our bag back. Just asks for our fries back. Our one large fry. We were missing a fry but was told to give back our fry we did get? At this point so confused. He had us pull up to the third window. Then we proceeded to wait at that window for eight minutes. I’m just confused.
  • AA
    Atomic Angel
    Aug 23, 2026
    1.0
    Drive thru 11am on 8-23-2026. All i wanted was a single double cheeseburger. Got stuck behind a customer who sat on the pay window to chitchat with the employee in that window, when prompted to move, she proceeded to holler that she would move when she was ready. Came out of line and went in. At least 7 employees, not one stopped to offer assistance to me or anyone else. Several other customers inside were waiting on service or attempting to address issues with their orders. Ended up leaving and going to Burger King next door after watching several employees and at least one manager stroll by the front registers without so much as a "we'll be right with you" or "we're sorry, we're having trouble today". I've done fast food the last 9 years. In Management. If i ever treated my lobby the way this location did on this date, i wouldn't have a job. Absolutely unacceptable.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Knoxville, TN is open from 5:00 AM to 10:00 PM every day of the week.

What are the delivery hours for this McDonald's?

Delivery is available daily from 6:00 AM to 11:30 PM on weekdays and Sundays, and until 12:30 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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